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  1. LEARN
  2. Help Centre
  3. Frequently Asked Questions

Commonly Asked Questions

Financial institutions use routing numbers in order to send and receive money from other banks or credit unions. Routing numbers are essential in a lot of transactions that Synergy provides like bill payments, wire transfers, cheque processing (sometimes called electronic cheques), and direct deposits.

Synergy's branch routing numbers.

Branch Route/Institution #
 Transit/Branch #
Denzil 889 00638
Kindersley 889 41178
Lashburn 889 31328
Lloydminster 889 61408
Macklin 889 11478
Maidstone 889 03038
Marsden 889 01438
Marshall 889 41558
Neilburg 889 21428
Paradise Hill 889 41418
New Community Saskatoon 889 61838
St. Walburg 889 02378
You can also find the route/transit number on the lower left-hand corner of your cheques.

By using digital banking you are able to use many of the electronic payment methods mentioned above from your home in a safe and secure environment. Enroll in digital banking today!

Great news, you now have the option to download the void cheque which can be used to provide banking information for payroll, direct deposit, or pre-authorized payment.

To access the feature in online banking, go to:
Menu > Accounts > Cheques > Download void cheque

To access the feature on the Synergy CU mobile app for Android or iPhone, navigate to:
Menu > Activity > Download void cheque


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Your account number can be located:
  • On your statements
  • Within your digital banking
  • On the bottom of your cheques
  • If you have misplaced or forgotten your account number, please contact us 1-866-825-3301 or stop in at any of our locations to obtain your full account number. For security purposes we will not include any account numbers via email.
Find a convenient Synergy branch or ATM location near you!
Our branches business hours* are:
Monday to Thursday 9:00 am-4:00 pm
Friday 9:00 am-5:00 pm
Saturday 9:00 am-3:00 pm (Lloydminster Branch Only)

*Our locations may be closed on holidays.

To receive assistance with your daily banking needs or to be connected to your branch, you can call our Member Contact Centre (call centre) toll-free at 1-866-825-3301 or 1-306-825-3301.

Member Contact Centre hours:
Monday-Friday 8:00am–8:00pm
Saturday-Sunday 9:00am–5:00pm
Stat Holidays 9:00am - 3:00pm


Did you know that you can access your account 24/7 using digital banking?
With digital banking you can view your account history, make online transfers and bill payments, view eStatements...and more. All from the comfort of your own home.

To learn more about the convenience of banking online, please try our Digital banking demos.

Rates may change frequently and without notice. Please select one of the links below for a complete listing of our competitive rates.
All account related services fees are reviewed on an annual basis and subject to change.
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You can easily advance funds from your quick loan account to another one of your Synergy accounts.

Instructions for Advancing Funds from Your Quick Loan:

  1. Log in to online banking or use the app.
  2. Navigate to ‘Transfers’ and choose ‘Transfer Funds.’
  3. Select the "Quick Loan" from which you want to advance funds.
  4. Choose the account to transfer the funds to.
  5. Input the amount you want to transfer.
  6. Select the appropriate transfer type (e.g., immediate transfer, scheduled transfer, etc.).
  7. (Optional) Input a memo to provide additional information about the transfer.
  8. Choose ‘Continue’ to proceed.
  9. Review and confirm the transfer details.
  10. Choose ‘Continue’ again to finalize the transaction.
  11. Once completed, you will receive a successful verification message.

If you encounter any issues or have questions, feel free to call our Member Contact Centre at 1-866-825-3301 or visit your nearest branch for assistance.

eStatement can be viewed on desktop, tablet or on the iPhone or Android apps
  • Log into your digital banking account
  • Click on ‘Accounts.’
  • Click ‘View eStatements.’
  • Select the account that you would like to view.
  • Select the year and month of the statement you wish to view.
You can do this in a variety of ways:
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Messages sent through Digital Banking cannot be deleted, but they can be archived.

To archive a message:
  1. Login to Digital Banking.
  2. Click the mail icon to open messages.
  3. Find the message (you may need to expand your dates using the magnifying glass icon).
  4. Click on the archive icon to the right of the message.
  5. Message is successfully archived.

To view an archived message:
  1. Login to Digital Banking.
  2. Click on the mail icon to open messages.
  3. Click on the archived icon.
  4. Click on the message to open and view the message.
You can archive message using the Synergy CU Mobile app as well. Just tap the envelop icon to access the messages screen.

Getting Started

We are so excited for you to join us. We have a few different options for you to become our newest member:

 

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You can do this in a variety of ways:
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If you get the error “Identification details entered do not match our records” while setting up your digital banking profile, you will need to update the contact information we have on file for you.

You can do so by calling our Member Contact Centre at 1-866-825-3301 or use our contact us form. For after-hours assistance, please call 1-800-574-7221.

You can fill out our online form and we will get back to you to let you know when you will be able to access the digital banking platform. Or if you require immediate assistance, please call 1-866-825-3301 or use our contact us form. For after-hours assistance, please call 1-800-574-7221.
If you do not receive your secure code by email or text message within 10 minutes, please check your Junk mail/Spam or other folders. Alternatively, you can try again either with your email or phone number.

If you do not receive a code using either method, you may need to update your contact information with us. We would be happy to help. You can do so by calling our Member Contact Centre at 1-866-825-3301 or use our contact us form. For after-hours assistance, please call 1-800-574-7221.

If you do not receive a code using either method, we will need to update the contact information we have on file for you. You can fill out our online form and we will get back to you to let you know when you will be able to access the digital banking platform. Or if you require immediate assistance, please call 1-866-825-3301 or use our contact us form.

No, the good news is now you can log in with the use of your personal username instead of having to remember a 17- or 19-digit card number.

Once you create your username, it is not able to be changed at this time. It is good to know that you’ll want to choose a username you love, that is unique to you, tough for others to guess, and is something different than your debit card number.

If you forget your username, you may be able to use your debit card number as an alternative login method. You also can contact us and we can assist with recovering your username.

Synergy’s digital banking now gives you the option to recover your username without having to call our Member Contact Centre.

For online/mobile banking

  1. Open online banking link
  2. Click ‘Forgot username or password?’ link
  3. Click ‘Recover username’
  4. Select the identification method
  5. Enter either mobile phone or email address
  6. Click ‘Continue’
  7. Enter the one-time passcode that was sent by text or email
  8. Select the username. For security purposes a portion of the username is masked
  9. Enter your password
  10. Click ‘Continue’
  11. A message containing your username is sent to you email or mobile phone, whichever you chose above
  12. Click ‘Continue to login’ to sign onto Digital Banking

 

For the Synergy CU app

  1. Open app
  2. Touch ‘Sign in’
  3. Tap ‘Sign in with a different user’ (if you have previously used the app to sign in), otherwise proceed to step 4
  4. Touch ‘Forgot username?’
  5. Select the identification method
  6. Enter either mobile phone or email address
  7. Touch ‘Confirm’
  8. Enter one time passcode sent to your email or mobile phone > Tap ‘Confirm’
  9. Touch ‘Continue’
  10. Select the username. For security purposes a portion of the username is masked
  11. Enter your password
  12. Tap ‘Continue’
  13. A message containing your username is sent to you email or mobile phone, whichever you chose above
  14. Touch ‘Continue to login’ to sign onto the app

If you've forgotten your password, don't worry; you can easily reset it. Follow these steps:

  1. Go to the login page of Synergy's online banking platform.

  2. Look for the 'Forgot username or password?' link on the login page and click on it.

  3. You will be guided through the password reset process. You may need to provide the following information:

    • Your username
    • The email address or cellphone number associated with your Synergy account

Browser Reminder: After resetting your password, it's essential to ensure that your device or computer's browser does not autofill your old login details. To prevent this, consider clearing your browser cookies and any saved login information.

By following these steps, you can regain access to your account and set a new, secure password. If you encounter any difficulties during the process, don't hesitate to reach out to our call centre at 1-866-825-3301 for further assistance.

Need a visual? Watch a step-by-step demonstration of Reset Password

You can access the Synergy Credit Union mobile app by searching for 'Synergy CU Mobile App' in the App Store or 'Synergy CU Mobile App' in the Google Play Store.

Alternately, you can access the apps by selecting the appropriate quick link on the footer of this page.

We are excited you are taking this step! First, you will need to create a profile.
  1. Go to the login screen and enter your Member Card® debit card number and click ‘Continue.’
  2. Enter your date of birth and the mobile phone number of email address associated with your account. Click ‘Continue.’
  3. A popup window may display asking for the code you received by text message or email. Enter the code, if applicable, and click ‘Continue.’
  4. Enter a new username (username cannot be your debit card number).
  5. Enter a new password (following the password rules provided).
  6. Re-enter password for verification.
  7. Read and acknowledge the direct service agreement and click ‘Continue.
  8. Confirm details and click 'Create user profile'.
  9. User profile is successfully created. Click 'Proceed to sign in'.
  10. You will be redirected to the login screen. Enter your new username and password.

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To access digital banking, you need an email address or cellphone number to be able to receive the secure code to initiate log in. 
You can now enjoy the convenience of our app on your iPad!

To install the app on your iPad or tablet, follow these steps:

      1. For iPad:

        • Visit the Apple App Store on your iPad.
        • Search for 'Synergy CU Mobile App' in the App Store.
        • Once you find it, click "Install" to download and install the app.
        • After installation, open the app and sign in.

      2. For other tablets:

        • Our Android app remains exclusively designed for Android phones. To access online banking on your tablet, simply use your tablet's browser to visit online.synergycu.ca.

The following permissions and activities are required by our mobile app to operate. You may see a prompt to allow access when using those features.

  • “Access Camera” permission is used by the app to deposit a cheque via mobile deposit capture, store a custom profile and background picture.
  • “Access Location” permission is used by the app to accurately locate the nearest ATM or branch in the “Find Us” feature.
  • “Call permission” is used to automatically call the user’s preferred branch by tapping on the phone number in the “Find Us” feature.
  • “Read Contacts” permission is used to set up new Interac e-Transfer® contacts and send an Interac e-Transfer. Only the device contact information a user confirms is readable by Interac.
  • “Internal Storage” permission is required to view, share and download PDF files from the mobile app to a user’s device. A Synergy CU monthly account statement is an example of a PDF file.
  • “App Activities” uses mobile app interaction data for analytics on usage and crash information for the current app version. We also monitor application stability using the crash logs to make ongoing improvements. Data collected on app activities, information and performance is completely anonymous and aggregated – individual users are not identifiable.
With Mobile Deposit, you can deposit your cheque into your PowerPack or SmartPack account without needing to visit a branch or ATM.
You can deposit your cheques anytime of the day or night (anywhere you have Internet connection). It's quick, easy and secure...just follow these simple steps:
  1. Contact Synergy to set your account up for Mobile Deposit (this is a one time occurrence).
  2. Open the app on your iPhone or Android smartphone.
  3. Open the menu options in the top left corner.
  4. Select ‘Mobile Deposit.’
  5. Select the account you want to deposit the cheque to
  6. Enter the amount of the cheque.
  7. Take a photo of the front and back of the cheque and click ‘Continue.’

Tips to ensure images are captured correctly:
  • Use good lighting and avoid heavy shadows falling across the cheque
  • Use a plain, dark background
  • Ensure camera lens is clean and free of fingerprints

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    We recommend using the most recent version of one of the following supported browsers:

    • Google Chrome
    • Microsoft Edge
    • Apple Safari
    • Mozilla Firefox

    The minimum Operating System Versions for the Synergy CU mobile apps are:
    • iPhone/iPad IOS 13
    • Android SDK Version 23 (Android 6 Marshmallow)

    Please ensure that your chosen browser and/or operating system on your devices are always kept up to date with the latest security patches and updates. This will help protect your sensitive financial information and ensure a smooth banking experience.

    Manage Accounts

    Your account number can be located:

    • On your statements
    • Within your digital banking
    • On the bottom number of your cheques
    • If you have misplaced or forgotten your account number, please contact us 1-866-825-3301 or stop in at any of our locations to obtain your full account number. For security purposes we will not include any account numbers via email.
    Yes. You can set up shortcuts through the widget function on your mobile device by navigating to the menu (three-line stack icon), choosing ‘Settings’ and tapping on ‘Widgets.’ There you will be able to add up to three accounts you would like to view. If you’re sharing this device, we recommend you turn off this option.

    You can also add some of your favourite transactions as shortcuts in the widget, giving you an even quicker way to do your banking.
    Unsuccessful attempts with facial or thumbprint recognition, or entering your password incorrectly can cause a lockout on your account.

    To get your digital banking unlocked, please call us at 1-866-825-3301 or for after-hours assistance, please call 1-800-574-7221.You can also select the ‘Forgotten Password’ link to reset your login.

    View the interactive demo: Reset Password

    On desktop/tablet:

    1. At the login page, click ‘Forgotten password.’
    2. Select 'Click here to recover your access.’
    3. Enter your email address or phone number and click ‘Continue.’
    4. Enter the code that was sent to your email inbox or mobile phone via text message.
    5. Enter your new password and confirm the new password. Click ‘Continue.’
    6. You will be returned to the login page.
    7. Login with your username and new password

    On app:

    1. At the sign-in page, tap ‘Forgotten password.’
    2. Enter your username and select either e-mail or text message used in enrollment.
    3. Enter your email address or phone number and select ‘Continue.’
    4. Enter the code that was sent to your email inbox or mobile phone via text message.
    5. Enter your new password and confirm the new password.
    6. Tap ‘Continue.’
    7. You will receive a prompt that the password was successfully updated.
    8. Login with your username and new password.

     

    You may also be interested in these interactive demos:

    Setting up biometrics is easily done in a few simple steps.
    1. Open the app and login
    2. Open menu icon
    3. Tap Settings > Biometric authentication
    4. Tap on preferred biometric type
    5. Tap Activation button at the bottom
    6. Accept terms
    7. Success message is displayed and preferred biometrics are now active
    8. You can deactivate your biometrics by following the same steps as above.

    Please note:
    • If you uninstall the Synergy CU mobile app, you will need to active your biometrics again once the app has been reinstalled.
    • Biometric access only works on the account on which you have activated it. If you are logging in as a different user, you will need to cancel the biometric login and enter the password instead.
    Yes, you always have the option to sign in with your username and password. Just tap ‘Cancel’ when the app asks for your fingerprint. Once successfully logged in you can then try deactivating and re-activating your fingerprint.
    eStatements are available to view on online banking and on the mobile app.

    On a computer or laptop:
    1. Sign into your Digital Banking account.
    2. Click on ‘Accounts.’
    3. Click ‘View eStatements’.
    4. Select the account that you would like to view.
    5. Select the year and then the month of the statement you wish to view.
    On the Synergy CU Mobile App:
    1. Sign into the app.
    2. Tap the Activity icon at the bottom of the screen.
    3. Tap 'View eStatements'.
    4. Select the account, then the year, and the month of the statement you wish to view.
    Yes, you can connect an account with any financial institution you have a relationship with by using Money Manager.

    Learn how to connect accounts using Money Manager.

    For new members, we have a few different options for you:

     

    For existing members:

    1. Sign in to Digital Banking via desktop or mobile app.
    2. Choose Accounts and select ‘Open account.’
    3. Determine type of account you are looking for and select ‘Check the accounts.’
    4. Choose the account package that meets your needs and select ‘Open Account.’
    5. Make an initial deposit (optional), select your intended use and click ‘Continue.’
    Need a visual? Watch a step-by-step demonstration on how to open an account.

    Note: Some accounts require a minimum deposit. To open an RRSP or TFSA account, you must have an existing plan with Synergy Credit Union.

     

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    To order cheques, we encourage you to call the Member Contact Centre at 1-866-825-3301 or stop by your nearest branch and Synergy’s team will be happy to assist.

     

    If you are interested in other payment options, you may be interested in:

    Steps:
    1. Login to digital banking on desktop/tablet or the app.
    2. Navigate My Synergy > Alerts or Menu > Alerts on app
    3. Click/tap 'Security' or 'Account'.
    4. Select the notification types.
    5. Toggle on/off the types of notifications to receive (text message, email, push notifications.
    6. Click/tap 'Save'.
    You can choose to receive alerts using all, a combination of or one notification type (text, email and/or push notification). However, there are 3 mandatory security alerts that are received by email and cannot be turned off. 

    Account alerts are unique to each account – different alerts can be set up on different accounts. Only one balance frequency notification can be selected (daily, weekly or monthly) per account.

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    Adding a favorite transaction is a simple process that will make future transactions a breeze. Here's a step-by-step guide:

    1. Select 'Transfers & Payments.' (In the Synergy CU mobile app, tap the 'Move Money' icon, and then 'Transfers.')
    2. Go to 'Transfer Funds.'
    3. Choose the recipient or account from the dropdown menu.
    4. Enter the amount and an optional memo.
    5. Tap 'Continue.'
    6. Review the details and select 'Continue' again.
    7. Click the heart icon with a plus [+] symbol.
    8. Enter a name for your favorite transaction.
    9. Select 'Add to Favorites.'

    To add another favorite transaction, simply follow the same steps mentioned above, but use the desired transaction (e.g., a different recurring bill payment or another INTERAC e-Transfer®).

    For more information, check out our interactive demo video on 'Adding a favourite'.



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    • INTERAC e-Transfer
    • Mobile payment options (Google Pay, Samsung Pay, and Apple Pay)

    1. Login to Digital banking
    2. Select ‘Accounts’ from the navigation menu
    3. Select favourite transactions
    4. Click on the use icon
    5. Verify the details and make any changes
    6. Click ‘Continue’

    INTERAC e-Transfer®

    • If you have an INTERAC e-Transfer profile already set up, just log in to Synergy digital banking and you will be able send and receive e-Transfer transactions.
    • If you do not have an INTERAC e-Transfer profile created, go to ‘Transfers & Payments’ (on app tap the menu icon then select Transfers) and select ‘Interac e-Transfer.’
      • Click ‘Profile settings.’
      • You will be asked to confirm your information – name, email, mobile phone.
      • Click ‘Continue.’
      • Verify your details and click ‘Continue.’
      • Enter the one-time password you received at your mobile devices (text message) or email address.
      • Click ‘Continue.’

     

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    The security question verifies the recipient’s identity and protects your funds from being received by the wrong person. The question must be answered correctly in order to complete the deposit process. It is the sender’s responsibility to create a security question and answer known only to the recipient.

    Guidelines for the security answer:
    • The answer must be one word.
    • The answer must not contain any blank spaces.
    • The answer is not case sensitive and letters and/or numbers are accepted.
    • The answer cannot contain special characters (i.e., &, $, etc.).
    • The answer should be kept strictly confidential between the sender and recipient.
    • The security question and/or answer must not be included in the optional message attached to the
    • INTERAC e-Transfer transaction.
    1. Go to ‘Transfers & Payments’ (on the app tap the menu icon then select Transfers) and select ‘Interac e-Transfer.’
    2. Click ‘Manage contacts.’
    3. Click ‘Add contact.’
    4. Enter the name of the person you wish to add.
    5. Enter email address/mobile phone number.
    6. Select language preference – defaulted to English.
    7. Select the notification method using the drop down menu.
    8. Enter the security question and the answer.
    9. Re-enter the answer to the security question.
    10. Click ‘Continue.’
    11. Confirm the details of the contact added
    12. Click ‘Continue.’
    13. Enter the one-time password you received to your mobile phone (text message) or email address.
    14. Click ‘Continue.’
    To add from the contacts on your device:
    1. Go to ‘Transfers & Payments’ (on the app tap the menu icon then select Transfers) and select ‘Interac e-Transfer.’
    2. Tap ‘Manage contacts.’
    3. Tap the plus (+) icon on the top right.
    4. Tap the person+ icon to open up your contact.
    5. Select the contact you want to add to your Interac e-Transfer contacts.
    6. Tap the contact type (mobile phone, email, or both). You will see a green check next to the contact.
    7. Select the 'Continue' button.
    8. Select language preference – defaulted to English.
    9. Select the notification method using the drop down menu.
    10. Enter the security question and the answer.
    11. Re-enter the answer to the security question.
    12. Tap ‘Continue.’
    13. Confirm the details of the contact added.
    14. Tap ‘Continue.’
    15. Enter the one-time password you received to your mobile phone (text message) or email address.
    16. Select ‘Continue.’

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    Sending money by INTERAC e-Transfer® is quick and easy. First, you will need to set up a user profile and a recipient list. Once that is completed, you can now send an INTERAC e-Transfer transaction.

    1.  Go ‘Transfers & Payments’ and click ‘Interac e-Transfer.’
    2. Click ‘Send money.’
    3. Select the account you wish to send from.
    4. Select contact from dropdown menu.
    5. Create a security question that relates the contact will answer.
    6. Enter the amount.
    7. Add optional message.
    8. Click ‘Continue.’
    9. Confirm details.
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    Synergy Credit Union members can receive an INTERAC e-Transfer® transaction. Money received by email will be deposited directly into your personal or business Synergy Credit Union account.

    1. Click or tap the link in the email or text notification indicating you have received a new INTERAC e-Transfer transaction.
    2. Skip over 'Find your Financial Institution' as this will not populate Synergy Credit Union.
    3. Select Province as 'Saskatchewan' first, then credit union as 'Synergy Credit Union.'
    4. Choose the Synergy Credit Union account into which you wish to deposit the money.
    5. Log in to Digital Banking to deposit the funds.


    When receiving an INTERAC e-Transfer for the first time in the new Digital Banking platform (which was launched March 16, 2021), and if you had received INTERAC e-Transfers previously, you may be presented with the Synergy name and logo. If this is the case, please follow these steps:

    1. Bypass selecting Synergy/clicking on the logo
    2. Scroll down to “Select a different financial institution”.
    3. Select Synergy Credit Union from the list.

    The reason for this is due to your device remembering where to go, which is the old platform that is no longer there.

    Once you do this for the first time, your device should remember where to go (which is the new digital banking) and you would not have to repeat these steps.

    An email and/or SMS text message notifying the recipient of their INTERAC e-Transfer transaction is sent about 30 minutes after the sender completes the INTERAC e-Transfer transaction. Once the recipient receives notification, they can complete the deposit process, usually within just a few minutes of the transfer being sent!

    NOTE: If your recipient’s Financial Institution does not subscribe to the INTERAC e-Transfer service, they can still deposit their funds using the Acxsys Transfer process. This method of depositing an INTERAC e-Transfer transaction generally takes 3-5 business days, although it may take longer.

    Acxsys Corporation powers the INTERAC e-Transfer service for the participating financial institutions. Acxsys Corporation facilitates the e-mail notice process and maintains the INTERAC e-Transfer service database.

    You can cancel an INTERAC e-Transfer® transaction before it has been deposited by the recipient.

    An Interac e-Transfer can only be cancelled if the status has changed to ‘Recipient Notified’, then you will have the option to cancel or resend the notice.

    1. Log in to digital banking
    2. Click ‘Transfers & Payments’ (on the app tap the Menu icon, then Transfers) and choose ‘pending INTERAC e-Transfer transactions.’
    3. Find the transfer you wish to cancel and click the ‘cancel’ button
    4. Choose the account in which to deposit the reclaimed funds
    5. Click ‘continue’
    6. Review your information and click ‘confirm’ to cancel the transfer

     

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    If you have been notified of an undeliverable INTERAC e-Transfer transaction due to an incorrect e-mail address, you can readdress and resend the transfer.

    Here's how:
    • Edit your recipient information to include the valid email address.
    • Select the Resend Notification from the Pending Transfer screen.
    • Click Confirm.
    An email notice will be resent to the recipient's valid email address.
    If you provided an invalid email address, you will be notified via email that the transfer notification was undeliverable. You can readdress and resend the transfer or cancel the pending transfer and the original amount (less the service charge, if applicable) will be credited back to your account.

    If you provided an invalid email address, but did provide a valid mobile phone number, you will not be notified by email that the transfer was undeliverable.

    If you have provided an invalid mobile phone number and chose to notify your recipient by mobile phone only, you will not be notified in any way that the text message did not go through.

    If you provided an incorrect email address however it was valid (meaning that it went to someone you had not intended), it will be delivered. The funds can only be accepted if the recipient is able to answer your security question. Having a very strong, hard to guess or research answer to your security question is an important step in securing your transfer.

    INTERAC e-Transfer® limits are in place to protect you and your financial institution. If you have any questions regarding your limits, you have a couple options to learn more.

    1. Log in to digital banking.
    2. Click ‘Transfers & Payments’ (on the app tap the Menu icon, then Transfers) and choose ‘pending INTERAC e-Transfer transactions.’
    3. Click either Send money or Request money to see limits.

    You can also reach our Member Contact Centre at 1-866-825-3301, email us at (webmail@synergycu.ca), or start a live chat by clicking the chat bubble on our website and digital banking. We're here to help.

    1. Login to Digital Banking
    2. Select 'Transfers & Payments' from the navigation menu
    3. Select 'Interac e-Transfer'
    4. Click 'Autodeposit settings'
    5. Click 'Add Autodeposit'
    6. Enter email address
    7. Select an account from the dropdown
    8. Check off the acknowledgment
    9. Click 'Continue'
    10. Confirm details
    11. Click 'Continue'
    12. Receive one-time pass code (OTP)
    13. Enter the OTP
    14. Click 'Continue'
    15. Confirmation screen appears that is has been successfully added
    16. Receive notification from Interac to complete registration
    Need a visual? Watch a step-by-step demonstration on how to set up Interac e-Transfer Autodeposit.
    You will receive a notification by email every time you receive funds through the Autodeposit feature, letting you know that money has been deposited into your designated account and the details associated with the transfer (from who and any messages provided by the sender).
    Transfers can only be cancelled if they haven't been deposited. To cancel an INTERAC e-Transfer transaction, you need to login to your online banking account and locate the transfer in the INTERAC e-Transfer Pending Transfers or Transfer History list. If the transfer doesn't have a 'cancel' link beside it then the deposit has completed and can no longer be cancelled.

    First, notify the person ahead of time you will be sending the request.

    Then: 

    1. Log in to digital banking
    2. Hover over ‘Transfers & Payments’ from the navigation menu (if using the Synergy CU app navigate Menu > INTERAC e-Transfer > Request money)
    3. Find INTERAC e-Transfer and click ‘Request money’
    4. Select a contact
    5. Enter the amount
    6. Enter the invoice number (optional)
    7. Enter the payment due date (optional)
    8. Enter a message (optional)
    9. Select the account to deposit the funds to. Your main/favourite account displays as default
    10. Check that you have obtained consent from your contact
    11. Click ‘Continue’
    12. Confirm the transaction details
    13. Click ‘Confirm’
    14. Enter One Time Passcode (OTP) sent to your phone or email (which ever you choose the OTP to be sent to)
    15. Click ‘continue’
    16. Request money success message is displayed

    We are excited to introduce auto reclaim to INTERAC e-Transfer transactions. If a receiver doesn’t deposit funds from an INTERAC e-Transfer, the funds will automatically be deposited back into your account. This can happen when:

    • The receiver declines the INTERAC e-Transfer
    • The receiver exceeds the number of attempts permitted to answer your question
    • The Autodeposit fails.
    The recipient will receive email or text reminders of the outstanding transfer 7 days after it has been sent, then again at 14, 21 and 28.

    After 30 days, the transfer will expire and the recipient will no longer be able to deposit the funds. At that time the sender will be notified and can cancel the expired transfer to redeposit the funds.
    The sender will be notified by email when an INTERAC e-Transfer transaction cannot be completed because:
    • The recipient declined the transfer.
    • The 30-day time period for the recipient to claim the transfer has expired.
    • The email address you entered for your recipient is invalid.
    • The recipient was unable to answer the security question.
    • Once the sender receives this notification, they can follow the links in the message to cancel and re-deposit the funds. Service charges are non-refundable.
    There are several error messages which can be generated while using the INTERAC e-Transfer service, which may include the following:
    • Exceeds sending or receiving limits - per transaction, per day, per week (rolling total) or per month (rolling total).
    • The account you are attempting to send from or deposit to is restricted from use with this feature.
    • The communication between online banking and your credit union’s banking system has timed out.
    • The contact information for your recipient or your profile may not be set up correctly.
      • INTERAC e-Transfer contact:
        1. Check the contact details for your recipient.
        2. Ensure the notification method matches the contact type you have entered. For example, if you have the email, ensure the notification method is also email; mobile phone is mobile phone for the notification; and if both then the notification method shows both email and mobile phone.
        3. Try sending the e-Transfer again.

        To illustrate, here are steps using email only: When logged into digital banking, navigate to Interac e-Transfer > Manage contacts > Edit contact > delete cell number > change notification method to email only > save changes.

      • INTERAC e-Transfer profile:
        1. Ensure the notification method matches the contact type you have entered. For example, if you have the email, ensure the notification method is also email; mobile phone is mobile phone for the notification; and if both then the notification method shows both email and mobile phone.
        2. Try accepting the e-Transfer again.
    To illustrate, here are steps using both: When logged into digital banking, navigate to Interac e-Transfer > Profile settings > ensure email and mobile phone are entered > notification method to email and mobile phone > save changes.

    • For assistance with any of these issues, please contact us at 1-866-825-3301 and we would be happy to help you.
    We have received reports that "Saskatchewan" may not be showing on the province list when attempting to accept an INTERAC e-Transfer. Our provider is investigating a fix. In the meantime, we have a few different options to be able to accept the transfer.
    1. Use the search option on the top right corner, type 'Synergy Credit Union' and complete the transfer.
    2. Open a new webpage, or refresh the cache and browsing data and look for the Saskatchewan on the drop-down list.
    3. Accept the e-Transfer through our mobile app.
    If you still experience issues after trying the above options, please give us a call at 1-866-825-3301.

    Looking for more information on INTERAC e-Transfer?

    Dive deeper into all things INTERAC e-Transfer
    LEARN MORE

    Transfers

    Transferring money to another Synergy member is fast and easy – all you need is their account number. Then:

    1. Log in to digital banking on desktop/tablet or app.
    2. Select ‘Transfers & Payments’ (on app open the menu and then select ‘Transfers’).
    3. Select ‘Transfer funds.’
    4. Select the account you wish to transfer funds from.
    5. Under ‘Transfer to’ select ‘Another Synergy Member.’
    6. Enter the Member’s Account number (must be obtained from the member you wish to transfer funds to. Synergy will not provide this information to you.)
    7. Select ‘Continue’
    8. Select ‘Continue’ when asked to confirm.
    9. Select either e-mail or text to receive a one-time pass code.
    10. An authentication code will then be sent to you by email or text message and simply enter the received code into enter code field and click ‘Continue’.

    Transfers to other members can also be set up as scheduled and recurring.

    You might also be interested in:

    Compliance with CRA’s payroll regulations, especially around tax and other deductions, vacation pay, etc. can be time consuming for business owners. CAFT makes the process seamless, allowing you to put your focus on building your business and helping your team while still meeting government requirements.

    You can use CAFT to:
    • move money electronically between Canadian financial institution.
    • make direct deposit payments for payroll.
    • pay your payables and collect your receivables.
    Contact us to get started or if you have additional questions.


    Boost Your Payment Security with these CAFT Best Practices!
    Wires can be sent within Canada, the USA, and to more than 100 countries around the world in more than 91 different currencies. We encourage you to call the Member Contact Centre (1-866-825-3301) or stop by your nearest branch and Synergy’s team will be happy to assist.



    Payments

    The ability to add Canada Revenue Agency as a payee is not available for members to complete on their own. We encourage you to call the Member Contact Centre at 1-866-825-3301 or stop by your nearest branch and Synergy’s team will be happy to assist. Once the set up is completed by our team, you will be able to make the payments through online banking or the mobile app.

     

    You may be interested in:

    Recurring and scheduled payments cannot be setup for CRA Bill Payments. The CRA only allows immediate one-time bill payments. If you have completed a recurring or scheduled CRA payment, please go to view scheduled payments, delete the payment and set up a new immediate bill payment. 

    Making an extra principal only payment on a loan or mortgage account is simple with digital banking.

    • Log in to Digital banking on desktop or app
    • Select ‘Transfers & Payments’ (on app tap the menu icon, then ‘Transfers’).
    • Select ‘Transfer funds.’
    • Choose the account you want to transfer the funds from.
    • Enter the amount.
    • Select the loan account you wish to make a payment on from the drop-down menu under ‘Transfer to.’
    You can also set up recurring payments or schedule future payments.

    You can also call the Member Contact Centre at 1-866-825-3301 or stop by your nearest branch and Synergy’s team will be happy to assist.

    You may also be interested in:

    Quick loan transfers are not currently available on consumer super mortgage quick loans, agriculture quick loans or commercial quick loans.
    1. Log in to Synergy’s digital banking on desktop or the app
    2. Navigate to ‘Transfers’ and choose ‘Transfer Funds’
    3. Select the "Quick Loan" to advance from
    4. Select the account to transfer to
    5. Input the amount
    6. Choose a transfer type
    7. Input a memo (optional)
    8. Choose ‘Continue’
    9. Confirm transfer details
    10. Choose ‘Continue’
    11. You will receive a successful verification message
    If you are unable to complete the transfer, we encourage you to call the Member Contact Centre at 1-866-825-3301 or stop by your nearest branch and we will be happy to assist.


    You may also be interested in:


    To find the payout amount of your loan or get a loan payout letter emailed to you, we encourage you to call the Member Contact Centre at 1-866-825-3301 or stop by your nearest branch and Synergy’s team will be happy to assist.

     

    You may also be interested in:


    1. Log into Digital banking on desktop/tablet or the app
    2. Go to ‘Transfers & Payments’ (on the app tap the menu icon and then ‘Payments’).
    3. Select ‘Manage Payees.’
    4. Click or tap ‘Add payee.’
    5. In the ‘Search for payee by name’ box, type the first 3 characters of the payee name.
    6. A list of possible payees will be displayed. Select the applicable payee.
    7. Enter the payee account number and click or tap ‘Continue’.
    8. Review your details and confirm by clicking ‘Continue’.
    9. An authentication code will then be sent to you by email or text message and simply enter the received code into enter code field and select ‘Continue’.
    10. You will receive a successful verification message.
    11. Choose ‘Manage Payees’ and verify the added Payee is included in the list.

     

    You might also be interested in:

    1. Log onto Digital banking on desktop/tablet or app.
    2. Go to ‘Transfers & Payments (on the app, tap the menu icon and then ‘Payments’).
    3. Select ‘Pay bills.’
    4. Choose the account you want to pay from.
    5. Click ‘Schedule recurring payments.’
    6. From the drop down, select the bill you want to schedule.
    7. Enter the amount, payment frequency, and start and end dates. Click ‘Continue.’
    8. Review details and click ‘Continue.’
    Please note: Recurring and scheduled payments cannot be setup for CRA Bill Payments. The CRA only allows immediate one-time bill payments. If you have completed a recurring or scheduled CRA payment, please go to view scheduled payments, delete the payment and set up a new immediate bill payment. 

    You might also be interested in:

    1. Open the app and sign in.
    2. Go to 'Menu' > 'Payments'.
    3. Select 'Pay bills'.
    4. Choose the account you wish to use.
    5. Tap 'Add payment'.
    6. Select the bill payee you want to pay.
    7. Enter the amount and payment dates.
    8. Tap 'Add payment'.
    9. Tap 'Add another payment' for each bill you have to pay.
    10. Tap ‘Continue’.
    11. Confirm payment details and tap 'Continue'.
    12. Successful payment message is received.

    Cards

    To order a new debit card, we encourage you to call the Member Contact Centre at 1-866-825-3301 or stop by your nearest branch and Synergy’s team will be happy to assist.

     

    You might also be interested in:

    Synergy Collabria Credit Card
    If you suspect your Synergy Collabria credit card has been lost or stolen, please call cardholder support at 1-855-341-4643 or international collect at 1-647-252-9564.

    Member Card® Debit Card
    For lost/stolen Member Card debit cards, please call toll-free 1-888-277-1043. If you are calling from outside North America, please call 1-905-305-4099.
    You can add your credit card provider and account number as a bill payee on digital banking. Once the account has been successfully added to your bill payees, you can make a payment to that account. Payments can take up to 3 business days to process so ensure you make the payment well in advance of the due date.

    Alternatively, you can enroll in Automatic Payments through MyCardInfo. Automatic Payments enables monthly balances to be pulled automatically from a chequing or savings account. You can choose to setup payments for the minimum monthly balance, or the full statemented balance.

    MyCardInfo Login 


    MyCardInfo is Collabria's online account management tool where you can access account information 24/7. You can register for a MyCardInfo account for free as a Collabria cardholder. With MyCardInfo, you can check current balances, review recent activities, verify the last payment made, make payments, view eStatements and more.

    You may also be interested in:


    Rewards can be redeemed online through MyCardInfo. Once you are logged onto your MyCardInfo account, you can click the "Check My Rewards" link in the footer.

    We have been made aware of an issue when attempting to add your debit card to Google Pay. Error* code OR-TAPSH-08 appears and you are unable to successfully add your card.

    How to report OR-TAPSH-08 to Google Pay Help Centre

    1. Go to the Google Pay Help Centre - https://support.google.com/pay/gethelp
    2. Proceed through the steps required to report an issue. In Step 1, indicate OR-TAPSH-08 in the “What can we help you with?” question. 
    3. Select Add payment method to proceed to the Next Step.
    4. Step 2 displays a selection of resources to allow further troubleshooting. These resources will not result in resolution, so please click Next Step.
    5. In Step 3, you will indicate OR-TAPSH-08 as the error message, ensure your email address is supplied for contact. In point 3, please type, “Attempting to add debit card to Google Pay.  Receive OR-TAPSH-08 error after entering card information and accepting Google’s Terms and Conditions” - and select Next Step.
    6. You will be presented with contact options to reach Google. Please choose the method most convenient to you to log a ticket and receive a Case ID.  (We have received feed back that both email and Chat have been successful).
    7. When the issue is resolved, you will receive an email message from Google. At that time, you will be able to proceed with adding your card to Google Pay.  (NOTE:  This is a timed action – you will have 48 hours add the card to Google Pay after you receive the email.)

    *This error is not a function of issues at the credit union or our providers. It is driven by Google. Google has request that impacted device holders reach out to Google Support for resolution.  Resolution may take several days following the issue being reported.

    Small Business

    Small business digital banking offers the same features as personal digital banking, with the addition of some powerful features to help you save time and money. Within small business digital banking, you can:

    • Manage your delegates:
      • Create and set up delegates as Initiator or Read-only. Provides delegates with their own login ID and password so they can log in separately. For example, you can select view-only status for your accountant and initiator status for an employee who pays your bills.
      • Add/modify delegate(s) securely and easily within your small business online banking. You can manage this aspect yourself, where you can add, edit or delete delegates (if needs change). You can also temporarily disable delegates' access (when employees are on holidays or on leave). Other signers on the business can also delete your delegates, if required.
      • Unlock your delegates if their account is locked through entering the wrong login information three times. You can also change the delegate's password (PAC).
    • Consolidate accounts so you can see personal and business accounts with just one login.
    • Set up dual signers on business accounts that require two people to approve transactions. (You can have as many signers as the organization requires, but you only need 2 to sign for dual signature).
    • Manage your accounts anytime; anywhere through mobile access with our Banking App and Mobile Web Banking (this option is only available for signers. Delegates can only access small business digital banking through the full website).
    • Pay your federal taxes online to the Canada Revenue Agency.
    • Create a similar transaction (based on previous transactions) to reduce the amount of steps to make the same transaction.
    • Manage your Small Business Alerts. Stay informed when you need to approve transactions or if you have transactions that are about to expire. You can view small business alerts by email or text message anywhere, anytime. (Text messaging rates may apply.) Set up is needed before alerts will be received.

    You might be interested in the following how-to video:

    As a signer on the business, we need to authenticate you as an individual. It’s important that your personal information (date of birth, email address and cellphone number) in your file is up to date so we can validate who you are.

    You can update your personal information by calling us at 1-866-825-3301.
    Yes, your business’ delegates did not carry over to Synergy’s new digital banking. You will be required to re-create access for any of your existing delegates before they can sign in. When you process your delegate set up, it will need to be completed via desktop as this feature is not available to do on the mobile app.

    You may also be interested in:
    Transactions that another signer or a delegate has initiated and require your approval can be viewed under 'Pending transactions'.
    1. Login to digital banking
    2. Select ‘Business services’
    3. Click ‘Pending transactions’ to view transactions that require approval (created by another signer or a delegate)
    4. Select to approve or decline the transaction
    5. Some transactions may require you to enter a one-time passcode as a security feature. If this is the case, an authentication code will then be sent to you by email or text message and simply enter the received code into enter code field and click ‘Continue’.

    Pending transactions expire after 7 days.

    Profile consolidation allows you, as a small business member, to add your personal account. This enable you to switch back and forth between your business and personal account.

    To set up profile consolidation:

    • Login to digital banking (profile consolidation set up is not available on the app)
    • Select ‘Business services’
    • Click ‘Profile consolidation’
    • Click ‘Add profile’
    • Enter personal profile username
    • Enter personal profile password
    • Click ‘Continue’
    • Review details and click ‘Continue’
    • Personal profile is successfully added

    You may also be interested in:

    Delegates are people such as an accountant, bookkeeper or employees who can be granted limited access to small business digital banking. Delegates can be created by any one of the authorized signers that have small business digital banking access.

    Delegates will have their own login (starts with a 'D') and their own password (PAC). Delegates will be able to see the accounts and associated transactions related to the Login ID the business signer sets up for them.

    Delegates can be set up with:

    • Initiator access. Allows delegates to create transactions for the authorized signer(s) to approve without making the delegate an actual signer on the account(s). Delegate can initiate transactions like a bill payment, transfer, or INTERAC e-Transfer. The Initiator delegate can also create a similar transaction from previous transactions or recall a transaction (prior to approval). Initiated transactions require approval by the signer(s) in order to complete the transaction.
    • Read-only access. Allows delegates to view account information, but does not allow them to perform any transactions on the account.
    • Login to digital banking via desktop or tablet (can’t be done on the app just yet)
    • Select ‘Business services’
    • Click ‘Delegate management’
    • Click ‘Add delegate’
    • Enter delegate username (5-35 alphanumeric characters)
    • Enter the name of the delegate
    • Click the radio button to select the access level - initiator or read-only
    • Click the radio button to select how the password will be received (email or mobile number)
    • Enter the email
    • Enter the mobile phone
    • Type in any notes that apply to the delegate
    • Accept express consent
    • Click ‘Continue’
    • Review details and click ‘Continue’
    • An authentication code will then be sent to you by email or text message and simply enter the received code into enter code field and click ‘Continue’
    • Delegate added successfully
    • The delegate will now receive their temporary password via email or text

    Notes on Delegates:

    • There is no maximum number of delegates that can be set up
    • Once the username is selected it cannot be changed
    • The username will need to be communicated to the delegate separately
    • Any account signer can add, view, or edit a delegate.
    • Synergy does not have access to your delegates so we are unable to add, edit, delete, lock or reset their password on your behalf.

    There are a few simple and easy steps to get your delegates up and running on Small Business Online Banking:

    1. Log in to digital banking via desktop.
    2. Select 'Business services'
    3. Select the 'Add/Modify Delegates' option.
    4. Select the 'Add Delegate' link. The delegate's member number (begins with a capital 'D') is automatically generated and cannot be changed. This is the number your delegate will use to login to Small Business Online Banking.
    5. Enter a temporary password (PAC) for your delegate (it must be 5 to 8 digits and should not begin with a 'zero').
    6. Enter the delegate's first and last name.
    7. Choose if the delegate has Initiator or Read-only status.
    8. Send the delegate their Login ID number and PAC through a secure way (we recommend telling them in person or giving them a call).
    9. Select the Login ID number to share with the delegate.
    10. Your delegate will be prompted to change his/her temporary password when logging in for the first time.
      • The new password is recommended to be 8-30 characters, containing at least:
        • one (1) upper case letter (capital letter)
        • one (1) lower case letter (small letter)
        • one (1) number
    You can download your transactions into the format needed for Quickbooks and Quicken by scrolling to the bottom of your account and selecting the 'Export' button. These documents can then be uploaded into Quickbooks or Quicken.
    Digital banking has a character limit when it comes to the business name and your business name may be outside the limits. This will not impact any of the information sent with bill payments or what is stored in our banking system.

    Small business members can access the Financial Overview through our online banking site. Please note that this feature is not available on our mobile app.

    Personalization

    With our new digital banking platform, you have the ability to personalize your digital experience. You can add or change the profile picture on desktop and the app.

    To change your profile picture:

    1. Login to digital banking (desktop or app)
    2. From the menu select 'Settings' > 'Profile picture'
    3. Click the camera' icon to add photo*
    4. Select the picture** and click 'Add'
    5. Click 'Save'
    The profile picture is added/updated. Profile picture changes will carry over from app to desktop and vice-versa.

    To reset your profile picture:

    1. Login to digital banking (desktop or app)
    2. From the menu select 'Settings' > 'Profile picture'
    3. Tap 'Reset' > ‘Yes, reset’
    4. The default image is displayed

    *For best results on desktop use a .jpeg or .png image that is 40x40 or 90x90 pixels.

    **Using the app, you can edit the circle to crop the image to your preference.

    With our new digital banking platform, you have the ability to personalize your digital experience. You can add or change a profile picture or change the background on your app.

    To add or change your background picture:

    1. Open the app and sign in
    2. From the menu tap 'Settings' > 'Profile picture'
    3. Under Background options are ‘Take picture’, ‘Add photo’ or ‘Reset’
    • Take picture opens your camera
      1. Take picture and tap OK
      2. Edit your background image and select ‘Save.
    • Add photo opens your gallery*
      1. Select an image from your library and tap ‘Save’

    *The picture must be formatted as a .jpeg or .png

    To reset your background picture:

      1. Open the app and sign in
      2. From the menu tap 'Settings' > 'Profile picture'
      3. Tap 'Reset" > ‘Yes, reset’
      4. The default image is displayed
      You can edit the name and add a picture to your favourite transactions.
      1. Login to digital banking (desktop or app)
      2. From the menu select ‘Accounts’ > ‘Favourite transactions.’
      3. Click the edit icon
      4. Type the name of the favourite transaction
      5. Click the camera' icon to add photo*
      6. Select the picture** and click 'Add'
      7. Click 'Save'

      You might also be interested in:

      Accounts can be customized by adding a friendly name, selecting the main account, hiding it from selection list and changing the order in which the accounts are displayed.

      To add a nickname:
      1. Login to digital banking
      2. From the menu select 'Accounts' > 'Customize Accounts'
      3. Click the 'pencil' icon
      4. Type in the nickname of the account
      5. Click 'Update'
      To change the main/default account:
      1. Login to digital banking
      2. From the menu select 'Accounts' > 'Customize Accounts'
      3. Click the 'star' icon next to the preferred account
      4. Click 'Save'
      To make an account hidden/visible:
      1. Login to digital banking
      2. From the menu select 'Accounts' > 'Customize Accounts'
      3. Toggle the visibility on or off under visible
      4. Click 'Save'
      To change the display order of the accounts:
      1. Login to digital banking
      2. From the menu select 'Accounts' > 'Customize Accounts'
      3. Click on the icon under Order and drag and drop the account to your preferred order
      4. Click 'Save'

      Security

      Just like any other form of banking, we all play in helping ensure our activity is done safely.

      • Exercise caution when it comes to sending or receiving money.
      • Only send money to people you know and trust, just as you would cash. An INTERAC e-Transfer transaction cannot be reversed once a recipient has deposited the funds.
      • Always use a strong password that cannot easily be guessed or found – and make sure you share it via a safe, and different channel.
      • Better yet: Suggest that your recipient set up INTERAC e-Transfer Auto-deposit for ease and added security.

      Too often in the news we hear stories where the transfer is sent to the wrong email address or intercepted by a fraudster who has hacked an email address and the scammer is able to easily answer the question. Do not ask questions such as:

      • What month is my birthday?
      • What is my daughter’s name?
      • What team do I cheer for?

      For many of us, those answers can be easily answered with a quick search of our social media feed.

      We suggest that you create a unique question and send it to your recipient by another channel, like a text message if you are sending the transfer by email, and ensure it is kept confidential. It might be an extra step, but it is one that can help ensure your money ends up where you intended it.

      This type of transfer is designed to be as secure as possible. You are not sending money by email or text message: Only the notification travels over the Internet to advise the recipient that the transfer has been initiated and to provide instructions on how to deposit the money. Your money is always residing with your financial institution, like Synergy Credit Union, and is transferred through existing payment networks that banks and credit unions have used for years to settle cheques, bank machine deposits and withdrawals. Security measures have been built into the system, including:

      • Encryption technology
      • Confidential user IDs and passwords issued by financial institutions
      • Secure login process
      • A security question and answer to ensure only the intended recipient receives the money
      • 128-bit browser encryption

      Always make sure you have entered the correct mobile phone number each time you wish to send money via INTERAC e-Transfer. There are also other reasons you could get this message:

      • The phone number entered is a land line.
      • You entered a non-Canadian mobile phone number.
      • The recipient has blocked Interac e-Transfer notifications from being sent to his/her mobile phone number.
      • The recipient is encountering technical issues on his/her mobile phone and therefore the message cannot be delivered (e.g., mobile network unavailable)
      • The Mobile Network Operator does not support all text messages

      One-time security codes provide an additional layer of protection that safeguards sensitive information and certain online banking activities. It’s a numeric security code (up to 7 digits) that you will receive via text message to your mobile phone or to your email address when you perform certain activities. The code is time sensitive and only valid for one transaction. Here are some examples of when one-time passcodes are used:

      • Register for digital banking
      • First time you sign into digital banking
      • Add a new bill payee
      • Update your contact information
      • Change or reset your password
      • Transfer funds to other Synergy members
      • Add an Interac e-Transfer® recipient

      ®Trademark of Interac Inc. Used under license.


      Still have questions?
      Talk to us - we'd love to help.
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