Synergy Credit Union - Get Rewarded for Banking | Synergy CU ProfitShares Program

We’ve Shared Over $100 Million With Our Members — And We’re Evolving!

Since 1983, Synergy’s ProfitShares program has given back to our members through bonuses, rebates, and dividends.

As we move forward with our merger, Synergy's ProfitShares Program officially ended on December 31, 2025.

Eligible members will receive their final 2025 ProfitShares allocation and applicable cash payout in April 2026. Your ProfitShares account will remain visible on your statements for reference.

While this chapter is coming to a close, we're excited to be building a new, modern rewards program that will continue recognizing and giving back to our members in meaningful and relevant ways.

We’re committed to keeping you informed and will share more details as soon as the new program is finalized.

Thank you for being a valued member. We're looking forward to what’s ahead.

How does the ProfitShares program work?
How do my ProfitShares get allocated?

As we move forward with our merger, Synergy Credit Union's ProfitShares Program officially ended on December 31, 2025. Eligible members will receive their 2025 ProfitShares allocations, along with any applicable cash payout in April 2026.

ProfitShares has been Synergy Credit Union's way of sharing our success with members for more than 40 years.

Here’s how it works:

Automatic Enrollment: You're automatically enrolled to receive ProfitShares on eligible products — no action needed (unless you choose to opt out).

Annual Allocation: Each year, Synergy's Board of Directors decides how much ProfitShares to allocate. Your allocation is based on your financial activity with Synergy, similar to a bonus or rebate.

Cash Payout: When your ProfitShares account reaches the payout threshold, you’ll receive a cash payout for the amount above that threshold — deposited into your account.

How Rewards Are Calculated:

Interest on Loans: The interest you pay on qualifying loans
Interest on Savings: The interest we pay you on non-registered savings and term deposits
Dividends: The dividends earned on your ProfitShares balance

Eligibility: Most products qualify, but some are excluded — including Simplicity mortgages, registered accounts, certain trust accounts, specific chequing packages, some loans, and accounts with special pricing. These often offer competitive rates upfront.

You must also be a member in good standing.*

Thresholds for Payout:

Personal members: $2,500
Business/Organization members: $10,000

*To be "in good standing", the applicable Member and/or Member account may not be in default of any terms or conditions of the membership, account, lending or card holder agreements, and accounts in question must not have been cancelled, closed, or otherwise have had any membership privileges suspended.

Allocation of Profits: Each year, up to 20% of Synergy’s pre-tax profits were allocated to our members’ ProfitShares accounts. This is how we shared our success with you.

Benefits for Borrowers: For example, if a member had a $325,000 residential Super Mortgage at 3.25%, they would have paid $10,562 in interest per year. With a 2% allocation rate, they would receive a payment of $211 ($10,562 x 0.02) into their ProfitShares account.

Benefits for Savers: Similarly, if a member had a $100,000 term deposit at 1.00%, they would earn $1,000 in interest per year. With a 7% allocation rate, they would receive a payment of $70 ($1,000 x 0.07) into their ProfitShares account.

Share Dividend: Members who had $4,000 in their ProfitShares account on December 31st would receive a 1% dividend of $40 ($4,000 x 0.01) paid into their ProfitShares account.

At Synergy Credit Union, unlike other financial institutions, our shareholders are you, our member-owners. This means when we profit, so do you through ProfitShares. Here's how ProfitShares has benefited our members:

Ownership Advantage: When you join Synergy, you become both a member and an owner. The advantage? When our profits increase, so does your share. ProfitShares is our way of showing appreciation for trusting us with your financial needs.

Earning ProfitShares: Your ProfitShares are determined by the interest you pay on your qualifying loans and mortgages and the interest we pay you on your non-registered savings and term deposits. Plus, you'll earn a competitive dividend on your ProfitShares investment – the current balance in your ProfitShares account.

Transparency in Allocation: Each year, your democratically-elected Synergy Board of Directors decides how much to allocate and distribute for ProfitShares. These allocations are then added to your ProfitShares account.

Thresholds and Accelerated Growth: For personal members, anything over $2,500 and for business/organization members, over $10,000, will be deposited into your account. If you're not at these limits yet, you can reach them faster by exploring additional qualifying products and services.

We're here to help. If you have questions about your ProfitShares contact our Member Contact Centre via phone at 1-866-825-3301.

Viewing your ProfitShares Balance
If you qualify for ProfitShares, your balance is available on your monthly or annual statements. This includes your final 2025 allocation, which will be deposited in April 2026. Your ProfitShares account will continue to appear on your statements for reference as we transition to a new, modern rewards program.

Cash Payouts
Eligible members who exceed the ProfitShares payout threshold will receive a cash payout for the amount above that threshold. These payouts are being deposited directly into members’ primary chequing or savings accounts during April 2026. You’ll see this reflected on your statement once the deposit is made.

Payout Thresholds:
Personal members — $2,500
Business/Organization members — $10,000

Need Help?
We’re here to support you. Contact our Member Contact Centre by phone at 1-866-825-3301.

ProfitShares FAQ

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