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Phone Support
For immediate assistance
Member Contact Centre
- Local: 306‑825‑3301
- Toll‑Free: 1‑866‑825‑3301
Hours:
Mon–Fri: 8 AM–8 PM MT
Sat–Sun: 9 AM–5 PM MT
Stat Holidays: 9 AM–3 PM MT*
*Holiday closures may apply.
After‑Hours Technical Support
For digital banking or technical issues outside regular hours:
1‑800‑574‑7221
For digital banking or technical issues outside regular hours:
1‑800‑574‑7221
Book an Appointment
Meet in branch or virtually.
-
Duration: 60–90 minutes
-
Please bring: Valid ID and relevant documents
Visit a Branch
Lloydminster:
Mon–Thu: 9 AM–4 PM
Fri: 9 AM–5 PM
Sat: 9 AM–3 PM
Sun: Closed
Other Branches:
Mon–Thu: 9 AM–4 PM
Fri: 9 AM–5 PM
Sat–Sun: Closed
Send Us a Message
Secure form. Response within 1–2 business days.
Need help now?
Lost/Stolen Card
Lost/Stolen Card
For lost/stolen Member Card debit cards:
- 1-888-277-1043
- Outside North America 1-905-305-4099
For lost/stolen Synergy Collabria Credit Cards:
- 1-855-341-4643
- International collect 1-647-252-9564
Report Fraud or Suspicious Activity
Report Fraud or Suspicious Activity
Call: 1‑866‑825‑3301
Protect your account and report issues right away.
Protect your account and report issues right away.
Help Centre
Help Centre
Find answers to common questions and troubleshooting tips.
Holiday Closures
Holiday Closures
Check upcoming holiday hours and closures.
