Contact & Support
How would you like to contact us?
Choose the option that works best for you:
Phone Support
For immediate assistance
Member Contact Centre
- Local: 306‑825‑3301
- Toll‑Free: 1‑866‑825‑3301
Hours:
Mon–Fri: 8 AM–8 PM MT
Sat–Sun: 9 AM–5 PM MT
Stat Holidays: 9 AM–3 PM MT*
*Holiday closures may apply.
Book an Appointment
Meet in branch or virtually.
-
Duration: 60–90 minutes
-
Please bring: Valid ID and relevant documents
Visit a Branch
Lloydminster:
Mon–Thu: 9 AM–4 PM
Fri: 9 AM–5 PM
Sat: 9 AM–3 PM
Sun: Closed
Other Branches:
Mon–Thu: 9 AM–4 PM
Fri: 9 AM–5 PM
Sat–Sun: Closed
Need help now?
Lost/Stolen Card
Lost/Stolen Card
For lost/stolen Member Card debit cards:
- 1-888-277-1043
- Outside North America 1-905-305-4099
For lost/stolen Synergy Collabria Credit Cards:
- 1-855-341-4643
- International collect 1-647-252-9564
Report Fraud or Suspicious Activity
Report Fraud or Suspicious Activity
Call: 1‑866‑825‑3301
Protect your account and report issues right away.
Protect your account and report issues right away.
Book An Appointment
Select your branch to book an appointment online.
Need Financial Advice?
Our local experts offer personalized planning and advice to help you reach your goals.
Membership That Goes Beyond Banking
Discover the benefits of credit union membership—local service, personalized advice, and a community that puts you first.
