Contact Us
We love to hear from our members! If you have any questions, comments or concerns regarding our website, products and services or more, please feel free to contact us. We have a variety of options to connect, so choose the option that works best for you.
Contact us form
Fill out our easy-to-use online form and one of our representatives will follow up with you within 1-2 business days.
Book an appointment
Scheduling a meeting with one of our financial experts, tailored to your schedule, is a breeze with our online booking system.
Local Help, When You Need It
When you connect with us on any channel, you’ll be greeted by a Synergy expert who works right here in your community. Whether you have questions about daily banking or want to speak with someone about investing, borrowing or financial planning, we’re here to help.
Live chat
Look for the chat bubble on any page of our website, online banking, or under 'Contact' on the app to start a live chat session with a local Synergy expert. Enjoy the convenience of secure live chat during regular business hours:
Monday to Friday: 8 a.m. to 8 p.m. MT
Saturday & Sunday: 9 a.m. to 5 p.m. MT
Give us a call
Our Member Contact Centre is staffed by local experts
who are happy to assist you.
Call: 1-306-825-3301 (local) or
1-866-825-3301 (toll-free)
Monday to Friday 8 a.m. to 8 p.m. MT
Saturday & Sunday 9 a.m. to 5 p.m. MT
Stat Holidays* 9 a.m. to 3 p.m. MT
*with the exception of December 25,
December 26, and January 1, 2025, as our call centre will be closed.
After-hours technical support for digital banking
is also available by calling:
1-800-574-7221
Send us an email
Email us and we’ll respond to you within one business day.
For your security, please don’t include confidential information like account numbers and passwords in your email.
For your security, please don’t include confidential information like account numbers and passwords in your email.
Visit us
We’re always happy to greet you in any of our branches.
We have branches located in Denzil, Kindersley, Lashburn, Lloydminster, Macklin, Maidstone, Marsden, Marshall, Neilburg, Paradise Hill, Saskatoon, and St. Walburg.
We have branches located in Denzil, Kindersley, Lashburn, Lloydminster, Macklin, Maidstone, Marsden, Marshall, Neilburg, Paradise Hill, Saskatoon, and St. Walburg.
Hours of Business
Member Contact Centre hours:
Monday to Friday 8 a.m. to 8 p.m. MT
Saturday & Sunday 9 a.m. to 5 p.m. MT
Monday to Friday 8 a.m. to 8 p.m. MT
Saturday & Sunday 9 a.m. to 5 p.m. MT
Stat Holidays* 9 a.m. to 3 p.m. MT
*With the exception of December 25, December 26, and January 1, 2025, as our call centre will be closed.
Lloydminster Branch hours:
Monday to Thursday 9 a.m. to 4 p.m. MT
Friday 9 a.m. to 5 p.m. MT
Saturday 9 a.m. to 3 p.m. MT
Sunday Closed
All other Branch hours (includes New Community, Saskatoon):
Monday to Thursday 9 a.m. to 4 p.m.
Friday 9 a.m. to 5 p.m.
Saturday & Sunday Closed
Admin Centre hours:
Monday to Friday 8:30 a.m. to 5:00 p.m. MT
Saturday & Sunday Closed
Hours shown above are regular business hours. Our locations may also be closed on holidays. Please follow us Facebook, Twitter or Instagram for notice of stat holiday/closures.
Contact us by mail
Our general mailing address:
Synergy Credit Union
101 - 4908 42 Street
Lloydminster, SK S9V 0E5
101 - 4908 42 Street
Lloydminster, SK S9V 0E5
Want to send mail to a specific branch?
Visit our Branch Listings for all mailing addresses.
Visit our Branch Listings for all mailing addresses.
Have a question, comment, or just want to say 'hello'?
Our CEO, Glenn Stang, is here for you! Whether it's a query or a quick greeting, Glenn is dedicated to providing you with a swift and personalized response. Simply fill out the form, and let's start the conversation!
Join a financial institution where you're treated like a VIP, regardless of your balance.
Open an account with Synergy CU online in just 10 minutes – it's quick, easy, and hassle-free!
BOOK AN APPOINTMENT
We’re eager to help you set up your appointment smoothly. To start, please pick an option from the list below.
Synergy Credit Union Branches
Virtual Branch
Not able to meet in-person or come into a branch? No problem. We have local experts ready to help by meeting virtually through a video call or phone call.
Aviso Insurance Inc.
*Mutual funds and other securities are offered through Aviso Wealth, a division of Aviso Financial Inc. Aviso Insurance Inc. offers financial planning, life insurance and investments to members of credit unions and their communities.
2024 Holiday Closures at Synergy Credit Union
We want to keep you informed about our branch hours during holidays. Below, you’ll find a list of upcoming closures so you can plan your visits accordingly.
Lloydminster Branch Hours | All Branches Hours | Member Contact Centre (Call Centre) Hours | |
Saturday, June 29 | Closed | Closed | 9:00 am to 5:00 pm |
Sunday, June 30 | Closed | Closed | 9:00 am to 5:00 pm |
Monday, July 1 | Closed | Closed | Closed |
Lloydminster Branch Hours | All Branches Hours | Member Contact Centre (Call Centre) Hours | |
Saturday, August 3 | Closed | Closed | 9:00 am to 5:00 pm |
Sunday, August 4 | Closed | Closed | 9:00 am to 5:00 pm |
Monday, August 5 | Closed | Closed | 9:00 am to 3:00 pm |
Lloydminster Branch Hours | All Branches Hours | Member Contact Centre (Call Centre) Hours | |
Saturday, August 31 | Closed | Closed | 9:00 am to 5:00 pm |
Sunday, September 1 | Closed | Closed | 9:00 am to 5:00 pm |
Monday, September 2 | Closed | Closed | 9:00 am to 3:00 pm |
Lloydminster Branch Hours | All Branches Hours | Member Contact Centre (Call Centre) Hours | |
Saturday, September 28 | 9:00 am to 3:00 pm | Closed | 9:00 am to 5:00 pm |
Sunday, September 29 | Closed | Closed | 9:00 am to 5:00 pm |
Monday, September 30 | Closed | Closed | 9:00 am to 3:00 pm |
Lloydminster Branch Hours | All Branches Hours | Member Contact Centre (Call Centre) Hours | |
Saturday, October 12 | Closed | Closed | 9:00 am to 5:00 pm |
Sunday, October 13 | Closed | Closed | 9:00 am to 5:00 pm |
Monday, October 14 | Closed | Closed | 9:00 am to 3:00 pm |
Lloydminster Branch Hours | All Branches Hours | Member Contact Centre (Call Centre) Hours | |
Saturday, November 9 | Closed | Closed | 9:00 am to 5:00 pm |
Sunday, November 10 | Closed | Closed | 9:00 am to 5:00 pm |
Monday, November 11 | Closed | Closed | 9:00 am to 3:00 pm |
Lloydminster Branch Hours | All Branches Hours | Member Contact Centre (Call Centre) Hours | |
Tuesday, December 24 | 9:00 am to 2:00 pm | 9:00 am to 2:00 pm | 9:00 am to 3:00 pm |
Wednesday, December 25 | Closed | Closed | Closed |
Thursday, December 26 | Closed | Closed | Closed |
Friday, December 27 | 9:00 am to 5:00 pm | 9:00 am to 5:00 pm | 8:00 am to 8:00 pm |