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Careers

Unlock Your Potential with a Fulfilling Career at Synergy Credit Union

Are you ready to take your career to the next level? Look no further than Synergy Credit Union. Our team is dedicated to making a positive impact in the lives of our members and the communities we serve. Joining our team means joining something bigger than just a job – it’s a purpose.

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We've been serving our communities since 1943. We're in this for the long-haul, and we are dedicated to making our members and communities prosperous. At Synergy, we build relationships beyond banking.


Some of the perks we provide

As an employer, our culture, environment, and strategy put people first. We’re proud to have created a great place to work, learn, and grow a career. You can expect us to provide a safe, healthy, and flexible workplace. This includes profit sharing, competitive compensation, above-average benefits, participation in the Global Corporate Challenge, virtual health care, development & mentoring, and training, including Truth and Reconciliation, bias, and anti-money laundering.

Employer of Choice

The Synergy Experience – what is it exactly? Just ask our employees. Their dedication to our members (customers) and each other has created an incredible place to work. As a member of the Synergy team, you are part of something bigger.

It’s not just a job - it’s a purpose, and a fulfilling opportunity with a top employer.

What do our Member Advisors do? 

You are one of the welcoming faces our members first encounter at our branches. You answer banking questions, help with daily financial transactions, and advise members of opportunities, products, services, and other solutions.

Member Advisors serve our members in-person, digitally, and by phone, building relationships and delivering a fantastic member experience through every interaction. You will:

  • Greet members and provide the banking-related services they seek,
  • Highlight and promote Synergy products and solutions,
  • Process transactions,
  • Provide guidance and troubleshooting around the use of our technology,
  • Engage in proactive member communication by participating in outbound calling, promotions, campaigns, and other creative strategies, and
  • Identify suspicious transactions or interactions and respond appropriately.
What do you bring? 
  • A high school diploma or equivalent, and enrollment in a post-secondary program in Fall of 2025,
  • Excellent customer service and communication skills,
  • Sales skills,
  • Experience handling cash and completing financial transactions,
  • Demonstrated accuracy and attention to detail,
  • Tech savviness,
  • Passion for being involved in your local community, and
  • A desire to learn.

If you are attending post-secondary in fall of 2025, have excellent customer service skills, strong attention to detail, and a genuine passion for helping people, we want to hear from you!

More details:

Hours: Full-time, 37.5 hours weekly

Term:   Summer positions are anticipated to end August 29, 2025

How to apply:

Submit your cover letter and resume before end of day Sunday, February 23, to: careers@synergycu.ca, referencing competition #250707 in the subject line.

 Note: Successful applicants will undergo a bonding process that includes a criminal record check and credit check.

 

Synergy aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

We are seeking a highly motivated and technically proficient individual to join our team as a Member Contact Representative. In this role, you will be the first point of contact for our digital members, helping them troubleshoot technical issues, answering questions, and providing outstanding service.

You’ll build genuine relationships with our members by taking the time to understand their needs, earning their trust, and delivering a personalized experience with every interaction.

What you’ll do:

  • Deliver omni-channel service and solutions,
  • Assist members with their banking transactions,
  • Provide support and troubleshooting to members having issues with our banking technology,
  • Share information about the range of resources, services, and products we offer,
  • Connect members with our experts for advice, and
  • Take the initiative to actively reach out to members and optimize their experience with us.

What you need for this role:

  • Proven ability to deliver exceptional customer service in a fast-paced, member focused environment.
  • Strong technical aptitude, with the ability to grasp and troubleshoot various technologies (smartphones, apps, operating systems).
  • Confident in managing multiple systems, software and platforms while assisting members.
  • Excellent communication and interpersonal skills, with a friendly and patient demeanor.
  • Ability to think critically and offer solutions to technical and service-related issues.
  • Prior experience in sales, with the ability promote and cross-sell products and services that align with the members goals.
  • Ability to thrive in a team-oriented environment and work effectively under pressure.

If you are someone with a strong background in customer service, excellent technical skills and a genuine passion for helping people, we want to hear from you!

Submit your cover letter and resume to careers@synergycu.ca. Please quote competition #251901 in the subject line. This position will be posted until a suitable candidate is hired.

More details:

  • Hours: 37.5 hours weekly. Permanent, full-time.
  • Location: Flexible to work out of any of our current branch locations. Travel may be required for the purposes of training. Initially, there would be a requirement to train out of the Lloydminster Synergy Centre, for a minimum of 3 months.
  • Salary: $44,700 - $55,800 annually.
  • Hours of operation: Monday to Friday, 8:00 a.m. to 8:00 p.m., and Saturday and Sunday 9:00 a.m. to 5:00 p.m. Some STAT hours may be required. Various shifts are scheduled.

What do we offer?

  • Competitive salary
  • Benefits and pension (from day 1), and fabulous perks like preferred rates
  • Work/life balance
  • Investment in your professional development
  • Leadership development and mentorship programs
  • Community involvement opportunities

A little more about us

Synergy Credit Union is a people-inspired Credit Union with ambitious goals. We endeavour to deliver amazing financial experiences, earn our customers (members) trust, grow our relationships, and build sustainable communities. 

We exist to help our members achieve their financial goals by understanding their needs and delivering exceptional service in modern, convenient, and secure ways. We empower our members by sharing our experience and tools, so they can make robust plans through each stage of life.

We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships, and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities – for families, schools, youth groups – you name it. We are proud to serve more than 27,000 members and have reached over $2.5 billion in assets.

 We were named one of Saskatchewan's Top Employers for the 8th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team.

Synergy operates on the lands referred to as Treaty 6 Territory, which encompasses the unceded lands of Indigenous Nations and Peoples, including the Plains Cree, Woodland Cree, Saulteaux, Nakota, Dene, and Metis. Inclusive of Saskatoon, Lloydminster, Kindersley, Macklin, Denzil, Lashburn, Marshall, Maidstone, Neilburg, Marsden, St. Walburg and Paradise Hill.

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check. 

Synergy Credit Union aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone. 

Find out more about us!  https://www.youtube.com/user/SynergyCreditUnion

Elevate Your Career: Internal Advancement Opportunities

These opportunities are specifically for Synergy employees in support of career progression.



How to Apply

If one of our career opportunities peaks your interest, email your resume including the competition number of the specific career posting to careers@synergycu.ca.


We are committed to being an equal opportunity employer.

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