Careers

The Synergy Experience – what is it exactly? Just ask our employees. Their dedication to our customers (members) and each other has created an incredible place to work. We offer personalized and competitive services and are proud to be a part of your local community.

We are seeking a Member Advisor to help us continue our rich tradition of serving our community – since 1943! 

What do we offer?

We provide:

• Competitive salary
• Benefits and pension
• Preferred rates on our products and services
• Investment in your professional development
• Community involvement opportunities

What do our Member Advisors do?

You are one of the first people our members encounter at the branch. You will help them with whatever they are looking for or guide them to identify services and solutions they may not yet be aware of. Our Member Advisors serve our members through various channels: in person, digitally or by phone. 

Don’t have banking experience? Not to worry; we have a great training program! This is an excellent opportunity for the customer service focused professional who has experience in retail, hospitality, or financial services.

As a Member Advisor, you will:

• Greet our members and provide them with the services they seek,
• Process transactions,
• Provide troubleshooting and guidance around the use of our technology products or any other challenges a member may have,
• Highlight and promote our credit union products and solutions,
• Engage in proactive member communication by participating in outbound calling, credit union promotions, campaigns, and other creative strategies,
• Identify suspicious transactions or interactions and respond appropriately.

What you need for this role:

• Customer service experience
• Sales skills
• Experience handling cash and completing financial transactions
• Tech savviness and a love for technology
• A desire to learn in a culture that embraces ongoing learning and development
• Enjoyment in working with the public – by engaging and providing assistance to meet our members’ needs.

If the above describes you, we want to hear from you! Submit your cover letter and resume to careers@synergycu.ca, by end of day on November 30, 2023, referencing competition #237917 in the subject line.

More details:

• Hours: 37.5 hours weekly. Permanent full-time
• Salary: $43,800 to $54,700 per annum

A little more about us:

At Synergy, our members are owners who profit when we do and who get a say in how we are run. We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships; and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities – for families, schools, youth groups – you name it. We are proud to serve more than 29,000 members and have reached over $2.5 billion in assets. 

We were named one of Saskatchewan's Top Employers for the 6th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team.

The Location:

Synergy operates on the lands referred to as Treaty 6 Territory, which encompasses the unceded lands of Indigenous Nations and Peoples, including the Plains Cree, Woodland Cree, Saulteaux, Nakota, Dene and Metis.

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

Synergy aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

Find out more about us!  https://www.youtube.com/user/SynergyCreditUnion