MemberDirect® Online Banking

MemberDirect Online Banking with Personal Financial Management allows you to perform various self-serve banking functions and get a better financial picture, from the convenience of your computer or laptop.

Accessibility: Expand/Collapse

"You can perform a variety of banking functions."

  • View account balances and transactions
  • Send and receive an INTERAC e-Transfer†
  • Transfer funds between accounts
  • Pay bills
  • Schedule future or recurring bill payments or transfers
  • View messages
  • View cheque images
  • Change Personal Access Code (PAC)

"You have the ability to see more of your financial picture in one place."

  • Track spending habits through prebuilt categories
  • Rename categories
  • Add subcategories
  • Set and manage budgets
  • Link your partner accounts
  • Link your external accounts
  • Add assets and liabilities

Convenience: Expand/Collapse

"You can access your account anytime, day or night."
- Available 24 hours a day, 7 days a week.
- Your PFM information will automatically appear when logged into MemberDirect Online Banking.

"You don't have to remember new passwords."
- All account login information is the same as your MemberDirect Online Banking information.

"You can manage your daily banking on a mobile platform application you are familiar with."

"You don't have to visit separate parts of this website or other websites to access spending and budget tools."
- PFM is fully integrated within online banking, so there are no separate logins and passwords to remember.

"You can easily see categorized transactions and budgets."
- PFM automatically categorizes transactions and creates budgets for each category based on the last five months of transactions.

"You can easily identify spending trends."
- Spending and Trends feature allows you to see a year-over-year summary of your spending.

"You can view PFM tools on Mobile Web Banking and the Mobile pap."
- Synergy Credit Union Personal Financial Management is compatible with devices that can host MemberDirect Online Banking.

Secure/Confidential: Expand/Collapse

"You can rest assured your financial information is protected."
- Personal Financial Management is integrated into MemberDirect Online Banking, which is protected with the highest level of security, using advanced encryption standards and secure login features.
- Login is password protected.
- Set up Financial and Fraud Alerts for added security.
- It is a good idea to ensure your device software is up-to-date.

Free: Expand/Collapse

"You have full access to Personal Financial Management for free when you log into MemberDirect Online Banking."
- Please note: Your carrier may charge data rates for using mobile banking. If you use PFM on a free Wi-Fi connection, then you should not be charged the data rates. Contact your service provider to find out more.

Additional Information:

- You will need to be setup with MemberDirect Online Banking to be able to use
Personal Financial Management. Not signed up? Sign up now.
- View browser requirements for online banking access.

Want to know more?
- Check out the Personal Financial Management webpage
- Read our Personal Financial Management User Guide
- Have questions? Check out our Personal Financial Management Q&A

Who might benefit from this product/ service?

Anyone with a computer/laptop and internet connection who wants to conveniently access their account at any time. Anyone who wants to be able to track their spending, set budgets and see their full financial picture. Anyone who wants to better understand where their money is going.

® MEMBERDIRECT & Design are registered trade-marks owned by Credit Union Central of Canada, used under license.

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