Mobile App

The Synergy Credit Union Mobile App, designed for Apple® and Android™ phones and devices, offers the most sought-after features of online banking, while allowing you an enjoyable banking experience whenever and wherever it suits you.

Accessibility: Expand/Collapse

"You can perform a variety of banking functions."

  • Instantly view your account balances with the QuickView option (if turned on), even if you're not logged into the app.
  • View account history with enhanced account details, advanced search functionalities and filtering tools.
  • Send an INTERAC e-Transfer†.
  • Add new INTERAC e-Transfer recipients from your mobile device contact list.
  • View and manage spending categories and budgets with Personal Financial Management.
  • Pay bills (immediate, scheduled and recurring).
  • Add and delete bill payees.
  • Transfer funds (immediate, scheduled and recurring).
  • View and manage scheduled bill payments and transfers.
  • View the latest rates.
  • Deposit cheques on the go with Deposit Anywhere*.
  • View, approve and reject transfers and bill payments if you have Small Business Online Banking.
  • Accept Terms and Conditions and set up your security questions.
  • Find a nearby ding-free® ATM or Synergy Credit Union branch.
  • Contact us via phone, email, website, live chat, online form and social media.

*Deposit Anywhere is currently available within the personal PowerPack and personal SmartPack accounts. For more details, please read our Deposit Anywhere page or contact us at 1-866-825-3301.

Convenience: Expand/Collapse

"You can access your account anytime, day or night."

  • Fast and easy to navigate
  • Compatible with Apple and Android devices
  • Touch ID login (Apple devices that have touch function only)
  • 3D Touch options for the app (Apple devices that have touch function only)
  • Optimization for landscape and portrait mode for tablets

“You can quickly and easily view your account balances with Quickview.”

  • The QuickView feature displays the balances of your selected accounts at any time the app is open, without needing to login first.
  • It's ideal for members who need to view their account balances on a regular basis.
  • No other account information can be accessed without entering your Personal Access Code.

"You don't have to remember new passwords."

  • All account login information is the same as your MemberDirect® Online Banking information.
  • You can add a memorized account called New Login within the Mobile App.

"You can manage your daily banking on a familiar mobile device."

The Synergy CU Mobile App is compatible with the following devices:

  • Apple devices (iPhone, iPad, etc.) with iOS v. 9 or higher
  • Android devices (Samsung, Sony, HTC, LG, etc.) with v 4.4 or higher

Secure: Expand/Collapse

"You can rest assured your financial information is protected."

The Synergy CU Mobile App has the same level of security as MemberDirect® Online Banking.

  • Login is password protected.
  • Receive financial or urgent reminders (Alerts and Messages).
  • Set up and Manage Financial and Security Alerts.
It is a good idea to ensure your device software is up to date and password protected.

Peace of mind: Expand/Collapse

"You can stay up-to-date on your account information and activity."

Free: Expand/Collapse

"You can download and use the Synergy CU Mobile App free of charge."
Your transactions may count towards your account pack, depending on your account pack.
Please note: Since the Mobile App uses data, your carrier may charge, so standard data and messaging rates may apply. If you use the app on a free Wi-Fi connection, then you should not be charged data rates. Contact your service provider to find out more.

Additional Information:

- Watch the Synergy CU Mobile App promo video.

- Have questions? Check out our Mobile App FAQ.

- Download the Synergy CU Mobile App available on the App Store or the Google Play Store.

Who might benefit from this product/ service?

Anyone looking for a fast, convenient and secure way to handle their everyday banking when and where it is convenient for them.

Apple® is a registered trademark of Apple Inc.
™Google Play and Android are trademarks of Google Inc., used under license.
®MEMBERDIRECT & Design are registered trade-marks owned by Credit Union Central of Canada, used under license.
†Trade-mark of Interac Inc. Used under license.
®DING FREE & Design are registered trade-marks of Central 1 Credit Union, used under license.

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