Synergy Credit Union - What is Synergy doing differently than other credit unions?

Credit unions reflect the expectations and needs of the members and communities they serve. As a result, each credit union is unique in their product and service offerings, and in the methods they choose to deliver their services.

So what does Synergy do to benefit their members? Most important, in everything we do, we listen, then we act. From focus groups, to questions across the counter, what’s important to our members, is important to us. Here’s just a sample…

Synergy members asked for extended access to service, and that means from anywhere they may happen to be. Our toll-free Member Contact Centre (MCC) provides all banking services from loans to RRSPs, and most everything in between, all accomplished by a simple phone call. Our 18 person call centre receives accolades from members here and abroad. Give them a call and you’ll soon see why.

Members want information. Our highly trained staff are here to provide their expert assistance to help you attain your financial goals. And if you can’t stop by your branch, our website has a wealth of product information at your fingertips, 24/7.

Members want access to expert financial advice and innovative product offerings. Synergy products and services are innovative and designed with flexibility in mind so they can be tailored to fit our members’ unique financial needs. Our Wealth Services department provides expert financial advice, free of charge to members of Synergy Credit Union, and offer expanded services to help our members succeed in their financial goals.

Member service excellence is a key Value of our organization. So no matter whether you choose to conduct your financial business with us in person, by phone or over the internet, we promise to make your experience a ‘Wow’.

What is Synergy doing differently than other credit unions?

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