Synergy Credit Union is a people-inspired Credit Union with ambitious goals. We endeavour to deliver amazing financial experiences, earn our customers’ ("members") trust, grow our relationships, and build sustainable communities.
We exist to help our members achieve their financial goals by understanding their needs and delivering exceptional service in modern, convenient, and secure ways. We empower our members by sharing our experience and tools, so they can make robust plans through each stage of life.
What we believe
People come first
A group of like-minded people can move mountains when they work together toward a common goal. We’re committed to growing with you. We build our wealth to improve your life and to help your community prosper. We’re here for you in good times and in bad. We’re always stronger together.
Make every day extraordinary
Members are our number one priority at Synergy, which is why we always go the extra mile for you in everything we do. It shows in how we build relationships beyond banking and work as a team to offer you an extraordinary experience. And every day, we always do our best to make you smile.
We're ready when you are
You deserve exceptional service in every channel, so that’s what we offer in person, over the phone and online. Our advisors will literally go the extra mile to meet with you, and we’re always looking forward – listening, adapting and seeking out new ways to meet your needs.
The right plan, tools and expertise
Simply put, we’re your local experts, whether it’s for your personal, business, ag operation, or agribusiness finances. To achieve this, we’re always sharpening our skills, and we’re 100% committed to listening, digging deep and finding the solutions that work right here at home for you.
Making our home better
We live and work here, so we feel a responsibility to pay it forward, promote economic development and make our communities better. Through our unique Synergy Shares Program, we invest in our communities and fund tools to support projects that improve community value, health care, financial literacy, and enhance local initiatives. Our staff members are passionate volunteers who extend everyday acts of kindness as part of their jobs.
Doing what's right
Doing what’s right for our members is our overriding purpose, and we look for and value staff members who share this belief. Doing the right thing for you as our member means open and ongoing communication, upholding your right to have a say in how we’re run and safeguarding the security of your privacy and all of your financial matters. Doing the right thing is embedded in our beliefs, and it is our unconditional promise to you.
7 CO-OPERATIVE PRINCIPLES
1. VOLUNTARY AND OPEN MEMBERSHIP
2. DEMOCRATIC MEMBER CONTROL
3. MEMBERS' ECONOMIC PARTICIPATION
4. AUTONOMY & INDEPENDENCE
5. EDUCATION, TRAINING AND INFORMATION
6. CO-OPERATION AMONG CO-OPERATIVES
7. CONCERN FOR COMMUNITY
Our story began in 1943 as Lloydminster Savings and Credit Union Ltd., offering people a financial institution guided by co-operative values and the seven international co-operative principles. These values and principles set us apart and gave hard-working people a financial partner who put them first, making them owners rather than customers, along with a commitment to work diligently for sustainability and growth in their community. We continue to be guided by these co-operative values and principles today. They inspire us to make you our number one priority and to be a place where we can all grow, build and share our wealth. Learn more about our journey as a credit union by reading our historical highlights below.