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ProfitShares Program



Member Rewards


ProfitShares Program - When we profit, so do you

This year, more than $3.1 million is going back to our members through their ProfitShares accounts - based on deposits, loans and dividends - and Member Rewards.

When you join Synergy Credit Union, you become a member and an owner with unique benefits. Your $5 MemberShare represents your ownership with Synergy and when we profit, so do you. Through our ProfitShares program, you can share in our profits through rate bonuses on deposits, rate rebates on loans (on most products) and dividends on your ProfitShares account. What’s even better is that the more business you do with Synergy, the bigger your share.

On your June statement, you may notice that money has been allocated into your ProfitShares account, an account that builds over time. Once it reaches a balance of $10,000 for personal and $30,000 for businesses/organizations, the amount over the limit is paid out in cash to your account pack. This cash payout occurs in the latter part of the year.

ProfitShares 2021

ProfitShares FAQ

Earn ProfitShares rewards (profit sharing) each year; the rewards are paid into your ProfitShares account.
  • ProfitShares rewards are based on:
    • Interest you have on qualifying loans.
    • Interest we have paid you on non-registered savings and term deposits.
    • The dividends you earn on your ProfitShares balance.
  • Few products do not qualify for ProfitShares – mostly due to government regulations, such as registered products (RRSPs). Those products that do not qualify offer favorable upfront rates.
  • Members automatically receive ProfitShares on qualifying products unless they opt out.
  • Each year, your democratically-elected Board of Directors will determine your annual ProfitShares allocated into your ProfitShares account. Your ProfitShares allocation is equivalent to a rate bonus or discount.
  • Once your ProfitShares account balance* reaches a certain amount each year, you get a ProfitShares cash payout (of the amount over that balance) that goes directly into your account later in the year.
*$10,000 for personal and $30,000 for businesses/ organizations.

Every year, up to 20% of Synergy’s pre-tax profits are allocated to our members’ ProfitShares accounts. Once you reach a certain balance in your ProfitShares accounts, you receive a cash payout to your personal accounts. This is just for doing your day-to-day business with Synergy. For example:

  • 2% to Borrowers
    A $325,000 residential super mortgage at 3.25% would have paid interest of $10,562 per year. At the 2021 allocation rate of 2% (2% X $10,562 = $211), this would equate to Profit Sharing of $211 (which is like receiving an interest rebate of 0.07%). Your adjusted interest rate paid would be 3.18%.
  • 7% to Savers
    A $100,000 term deposit at 1.00% would earn $1,000 interest per year. At the 2021 allocation rate of 7%, (7% X $1,000 = $70) this would equate to Profit Sharing of $70 (which is like receiving a bonus interest rate of 0.07%). Your adjusted interest rate received would be 1.07%.
  • 1% Share Dividend
    If a member had $4,000 in their ProfitShares account on December 31st, they will receive a 1% dividend of $40 ($4,000 X 1% = $40).

At Synergy Credit Union, unlike other financial institutions, our shareholders are you, our member-owners. This means when we profit, so do you … we call it ProfitShares.

Unlike traditional retail financial institutions, you’re not a customer at Synergy. You are a member and an owner. This is beneficial to you because when we make a profit, so do you. ProfitShares reward you for trusting us with your financial business, and the more business you do with us, the bigger your share of our profits.

The calculation of your ProfitShares is based on the interest you have paid us on your qualifying loans and mortgages, plus interest we have paid you on your non-registered savings and term deposits. Plus, you earn a competitive dividend on your ProfitShares investment (the current balance in your ProfitShares account).

The decision as to how much is allocated and paid out for ProfitShares is made annually by your democratically-elected Synergy Board of Directors. ProfitShares allocations are added to your ProfitShares account.

Once you reach a certain balance in your ProfitShares account* you will receive the exceeding that balance in your personal account pack annually. If you’re not quite there yet, not to worry. You can speed the path to increased ProfitShares by engaging with us on qualifying products as you’re ready. The more business you do with us, the bigger your share of profits you’ll receive. It’s part of our credit union difference and pays to be a member.

*Any amount over $10,000 for personal members and $30,000 for business/organization members will be deposited directly into the member’s account pack. If you aren’t at the limits yet, you can get there sooner with additional qualifying products and services.

Each year, our Profit Sharing program shares in profits with our members through annual allocations.

With allocations each year, your ProfitShares balance builds up based on the amount of qualifying business you have with Synergy. Once your ProfitShares account reaches a certain balance*, you will receive a cash payment in your account pack (chequing account) in the latter part of the year.

If you qualify for ProfitShares, you can view your balance on your monthly or annual statement or by contacting us for details. Additionally, if you are eligible for a ProfitShares cash pay-down, you will also see this transaction on your annual statement.

We can also help you determine if you will be receiving ProfitShares deposited into your account pack and give you advice on how you can earn more. If you have further questions, contact our Member Contact Centre by phone (1-866-825-3301), email ( or by Live Chat. We’re here to help.

*$10,000 for personal members and $30,000 for business/organization members.


"I love Synergy Credit Union, like I love my grandchildren.

- Larry Reiniger

Member Rewards Support Local Challenge

Thank you to all who spent their $20.22 locally and to those who voted for their favourite business and charity finalists! We had an amazing response with 1,875 votes!

The business winner of the $10,000 marketing consultation with Red Bicycle Communications is Clementine’s Home Floral Gift!

The charity winner of the $5,000 is the Kindersley and District Food Bank!

Breakdown of votes for businesses:

Clementine Home Floral Gift (44.6%)
Bamboo Sushi Lloyd (32.4%)
Cleigh’s Greens (22.9%)

Breakdown of votes for charities/non-profits:

Kindersley and District Food Bank (48.9%)
Lloydminster Sexual Assault Services (34.9%)
Border City Connects (16.2%)

Special thanks to Red Bicycle Communications for partnering with us for this amazing prize for the winning business!

Red Bicycle Logo

Business Finalists

Bamboo Sushi Lloyd logo

Bamboo Sushi Lloyd

Bamboo Sushi Lloyd is a new small business that just opened in October. Bamboo Sushi offers dishes from sushi, soups to hot noodle/rice dishes and much more. We strive to give great customer service and great overall experience.

Tell us why you should win

Bamboo Sushi Lloyd would be a great for this win as it would give us the opportunity to blossom and reach every single person in Lloydminster.

What you will do with the funds if you win?

If we win, we would use the funds to promote and expand our menu to make the business further succeed.

Cleighs Greens Logo

Cleigh's Greens

Our business is a Microgreens Business. Microgreens are vegetable greens harvested just after the cotyledon leaves have developed. They are approximately 1-3 inches tall. They have an aromatic flavour, concentrated nutrient content and comes in variety of colours and textures. They are a healthy and easy addition to salads, sandwiches, smoothies, soups or to any dish. We started our microgreen business because we want to give people locally and organically grown, nutritious tiny vegetables to incorporate to their daily meals.

Tell us why you should win

Our reason why we should win is firstly, we believe that it is good to promote and encourage everyone to consume fresh, healthy and locally grown greens to improve well-being and to feel great.

Secondly, it would give us a big opportunity to grow our business. Expand our production serving to not only Kindersley community but also to neighbouring local towns.

What you will do with the funds if you win?

The funds will definitely be use to build our business marketing plan as we want to encourage more people to eat healthy and be healthy.

Clementine Home Floral Gift logo

Clementine Home Floral Gift

We are a retail shop that has been offering Canadians coast to coast A Place with All the Pretty Things for You, Your Home & Your Friends.  We specialize in Home Decor, Furnishings, Kitchenwares, Giftware, Fashions & Accessories.  We also have been known to create beautiful fresh Florals for Holidays throughout the year such as Valentines & Mother's Day, and of curse Weddings & Events.

Tell us why you should win

We have grown our community during the past 4 years, and with us transitioning fully Online in 2022.  A Marketing Strategy is exactly what we would be after, so far we have honestly been 'winging it'.  We have gotten to where we are by learning little tricks along the way, but we are definitely to the point where we need the guidance and would love to learn from the experts.  This contest has shown up exactly when we would need it, and cannot believe we are a finalist.

What you will do with the funds if you win?

We would like to set out an actual Marketing Strategy for 2022, as well as have our Online shop getting some new eyes and a possible audit to make sure everything is running as best as possible.  We would also love to learn the secrets SEO and integrate a Marketing funnel for our Social Media.

Charity/Non-profit Finalists

Border City Connects logo

Border City Connects

For the last 40 years we were known as the “Lloydminster Handivan Society”. In 2018 we changed out name to the “Border City Connects Society” to reflect the number of new services we were providing to the community. Some of our services are:

  •  Border City Express (formerly Handivan) - we provide transportation 7 days a week to individuals of all ages in our community with intellectual and physical challenges.
  •  Border City Careavan - our volunteers take local community members and rural individuals to out-of-town medical appointments as far as Edmonton and Saskatoon.
  •  Drive Happiness - a new initiative of local volunteers driving qualified seniors on errands and appointments throughout Lloydminster.
  •  Unity Project - a new initiative for 2022
      •  “Wicihitowin Partnership” - is a 6-month pilot project for 15 Metis and First Nation families that utilize government programming. Border City Connects provides transportation to the grocery store and back home at “no charge” instead of them spending $20-40 on a return trip using a cab which is a substantial portion of their monthly food budget.
     •  “Child Education Program” - Border City Connects provides daily return transportation for 20 children to a daycare facility for the Residents in Recovery organization.

Tell us why you should win

COVID has disrupted our routines, created negative isolation of our community units and it’s time to bring us back together again. It takes a community to raise a child, and the unity project provides the vehicle for re-uniting our families with the supports they need in our community.

What you will do with the funds if you win?

At this time neither of the 2 partnerships under the “Unity Project” have any funding available to them. We are hoping to utilize funds from the Synergy Member Rewards help cover some of our costs that we will be incurring for the Unity Project.

Kindersley Food Bank logo

Kindersley & District Food Bank

The Kindersley & District Food Bank is a charitable community powered organization with NO government support working to eliminate hunger through nutritious food distribution. In 2021 the Kindersley & District Food Bank packed 1287 hampers assisting 2266 clients. 30% of these clients are children and 10% are seniors. The Kindersley & District Food Bank distributed over 100,000 pounds of food in 2021.

Tell us why you should win

We are neighbours feeding neighbours.  These neighbours are our clients. Every time you lend your support to the Kindersley & District Food Bank we support our neighbours, who like all of us, occasionally need a helping hand. We restore dignity, health and hope for our clients.

What you will do with the funds if you win?

It is a privilege and deep responsibility to be stewards of the food and funds from our donors. We will use these funds to continue to purchase milk, cheese, margarine, eggs and produce to add to our monthly hampers.

Lloydminster Sexual Assault Services logo

Lloydminster Sexual Assault Services

Lloydminster Sexual Assault Services (LSAS) believes that the voices of sexual violence survivors should be heard. Each person’s journey is unique to them, and therefore, we offer a variety of services to choose from. Whether a client is accessing counseling supports, accessing trauma informed yoga, EMDR, or other mindful practices through North Ryken Enhanced Services, or visiting LSAS for support from Little Bear Child & Youth Advocacy Centre; LSAS is there each step of the way for our clients. LSAS is a dedicated and passionate team that strives to incorporate innovative approaches, educational awareness, and the most up to date best practices into all our work. At LSAS there is Help, Hope, and Healing.

Tell us why you should win

Child abuse and violence of any form is a community-owned issue that deserves our attention, advocacy and action.

Lloydminster Sexual Assault Services would be incredibly grateful to be selected to receive the funding, as the monies would go towards a very special project. 
Those that choose to support this special project would know they are providing opportunities for the children, youth, individuals and families of our community to have supports to feel brave, comforted and safe as they navigate their healing journey.

What you will do with the funds if you win?

If community members choose LSAS to be the recipient of the funds, the monies would go towards the care, training, and needs of a Facility Dog.

Benefits for the children, youth, individuals and families that have the support of a Facility Dog as they move through their healing journey includes fostering feelings of comfort, calmness, security, safety, affection and attention. There is also the benefit of just being there, offering compassion, care, a sense of openness, and gentle companionship.

A Facility Dog is specially trained to be a best friend and loyal companion in that moment as someone shares their story with courage, and strength.

(This portion of the contest is now closed. Read on to see how the winners and finalists were entered.)

 How it works

  • If a Synergy Credit Union member takes a selfie or photo of spending their rewards locally (in front of the local business or non-profit/photo of the local business or non-profit building/making an online purchase or donation) AND tag* Synergy Credit Union with the photo and description on one of Synergy’s social media channels OR send Synergy the photo and message through (which will then be shared on Synergy social media channels), they will be entered for a chance to win 1 grand prize of $500 or one of 4 secondary prizes of $250.
    • If a Synergy Credit Union member tags a local business in the above, the individual will be entered in the above draw PLUS that local business** will be entered into a semi-final draw to win a $10,000 consultation with Red Bicycle Communications to help their business create or build on their current marketing plan, including website, social media, a brand refresh or any other area they may want a boost in. Special thanks to Red Bicycle Communications who is contributing $5,000 of the $10,000 in services.
    • If a Synergy Credit Union member tags a local charity/non-profit organization in the above, the individual will be entered in the above draw PLUS the local charity/non-profit organization will be entered in a semi-final draw to win $5,000.
  • Winner(s) of the $500 grand prize or the four $250 secondary prizes must be a Synergy Credit Union member.
  • Local businesses eligible for the $10,000 consultation with Red Bicycle does not have to be a member of Synergy Credit Union. The business prize package must be used on or before April 30, 2022.
  • The non-profit eligible for the $5,000 prize does not have to be a member of Synergy Credit Union.
  • There will be three (3) businesses AND three (3) charity/non-profit organizations randomly drawn for the semifinal. To participate in the final, these businesses and organizations will be invited to share why they feel they should win, and/or how this prize will be used/be of benefit. In January 2022, the business/organization submissions will be placed on for the public to view and vote for the winner.
  • The winner cannot be or live in the same household as a Synergy Credit Union staff member or a member of the Board of Directors.
  • The Member Rewards Contest is open from 12:01 am MT Friday November 26, 2021 and ends at 11:59 pm MT Sunday, December 12, 2021.

*if the member has their post set to a private setting, then a submission via the website will be required to enter the draw, as Synergy will not know the post was made if private.

**local business includes registered businesses located within 50km of a Synergy Credit Union branch which have a physical storefront, are virtual or are home-based. Franchises and "box stores" are not eligible for the draw.


When entering this contest, contestants agree to:

  • I agree to grant Synergy Credit Union use of any photos submitted without remuneration for Synergy’s website, digital banking application, social media accounts, print materials, advertising, in branch use or posters. By submitting my entry, I give my consent for my name, photograph, and photograph description to be publicly shared.
  • By tagging or sending Synergy Credit Union your photo, you declare that the photograph(s) submitted is (are) an original work of your own creation. If your photograph includes people, including minors, you confirm you have the permission of the individuals present in the photograph, or their legal guardian if a minor, to share their image.
  • You agree to grant Synergy Credit Union (Synergy) use of any photos submitted without remuneration for Synergy’s website, digital banking application, social media accounts, print materials, advertising, in branch use or posters.
  • By submitting my entry, I give my consent for my name, photograph, and photograph description to be publicly shared.
  • You release Synergy Credit Union, their nominees and designees from any and all liability for any violation of any personal or proprietary right you may have in connection with such sale, reproduction or use. You certify you are of legal age and consent and have the legal authority to execute the above consent and release. You approve the foregoing and waive any rights in the premises.
  • You understand this consent is in addition to, and not in substitution for, any other consent, express or implied, which you have given Synergy Credit Union to collect, use and disclose personal information. This consent may be withdrawn by contacting Synergy Credit Union. If you withdraw consent, you acknowledge that existing publications will not be withdrawn from circulation.
  • Personal information held by Synergy Credit Union will be retained and destroyed in accordance with Synergy Credit Union’s retention of records policies and privacy legislation.
Congratulations to the 2021 member winners!

Grand Prize ($500): Rhya Payne

Secondary prizes ($250 each): Bev Toullelan, Michel Kennedy, Julie Tordecilla, and Hal Coulter

Thank you to everyone who submitted their photos showing their local $20.22 spending.

2020 Member Rewards Winners

Alex Kachmarski, owner of Kindersley Machine Services and Becky Schille, Executive Director of the Olive Tree, winners of our 2020 Member Rewards contest, share their experiences working with Red Bicycle.
Kindersley Machine Services logo

Kindersley Machine Services

Last year’s Member Rewards business winner, Kindersley Machine Services, worked through 2021 with Red Bicycle. Previously without a branding plan, Red Bicycle oversaw the design of a new logo, created a slick new website, developed brand guidelines, a social media profile photo, and promotional item design.

The logo looks good, the website works well. The package will give us a little more when approaching new people. Now, we can get a good package together and approach for bigger jobs,” said KMS Owner Alex Kachmarski.

The Olive Tree Thrift Store logo

The Olive Tree

When you are a charity, every dollar you bring in is generally earmarked to help the people in your community. There isn’t much left over for organizational planning.

So when Olive Tree won the Member Rewards contest in early 2021, they saw an opportunity to address some needs they had been putting off and that included adding brochures and postcards that could be used to help reach people who needed their services. They enlisted the help of Red Bicycle Communications.

We wanted to support local and working with Red Bicycle is so fun. We always have a great time. They’re community-minded and they made it really easy to convey what we want to express,” said Executive Director Becky Schille. Red Bicycle also designed a new logo for the Thrift Store.

The marketing material has been a hit. “I think we’ve already handed out all our brochures and postcards – we distribute them to other groups, so they can hand out to clients who have needs we could address.

For the Olive Tree, the reward came at the perfect time.

When I got the phone call we won – it was such a joyful moment and uplifting moment. When you’re working to help people, it can be a grind. This was a great opportunity for us."

Submit your local #SynergySnapshots

Help us make your new digital house feel like home by sending us your local photos and you could be featured on our new website.
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