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On May 18, 2022, the members of New Community Credit Union voted in favor of the amalgamation with Synergy Credit Union. The official date of the merger is January 1, 2023.

With this change, you may have questions. We have put together this information to assist you with the transition; we welcome you to explore the information contained here and encourage you to check out the rest of our website.

Stay up to Date

This is a great resource for you to check in on time and again. It includes updates on our digital banking features as well as other Synergy highlights.

Frequently Asked Questions

We have highlighted questions that have been asked, as well as some that we thought you may like to know about. We are so welcoming to building on the conversation and encourage you to share any additional questions you may have.
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Quick Links

To help with the transition, we have listed out several quick links that you may have been using on the New Community Credit Union website. We have also added a few that you may wish to explore to get to know Synergy Credit Union a little more.

Why Synergy?

We've been serving our communities since 1943. We're in this for the long-haul, and we are dedicated to making our members and communities prosperous. At Synergy, we build relationships beyond banking.

Supporting communities

Inspired by our members

Invest with a local expert

Frequently Asked Questions

As with any change, comes questions. We have listed some that we thought you may be wondering about. Of course, we may not have thought of all of them.

 If you have any additional questions, you are encouraged to reach out to us in branch, by phone at 1-866-825-3301, or drop us an email.

The official merger will be effective on January 1, 2023. Next steps will include consolidating banking systems which will take place in the fall of 2023.
New Community members will continue to operate their accounts as they had before the January 1st merger date. There will be no change right away. It will take a few months for our banking systems to merge, which we are planning for that to take place by November.

New Community members will not experience a change right away, including use of services like cheques and cards. In fact, it will continue to be business as usual for a few months. There will be communications as we get closer to the banking system merge in November so that you know just what to expect.

The phone number to contact the New Community branch will remain as 306-653-1300 for the time being. Just like the banking system, it will take a little bit of time to transition the telephone system. Additionally, you can also call the Member Contact Centre at 1-866-825-3301 if you have questions specific to Synergy Credit Union products or services.

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Meet our Experts

Our team is your team. Synergy experts are a team of hard-working and dedicated people who live and work right here in our communities. Not only do they understand your challenges, they also have the skills and training to tailor innovative solutions to your unique financial needs. Everyone at Synergy, from our branch management to our financial services team, is invested in your success. Because when you succeed, we all do.

Ways to Bank

Digital (online) banking

Do your banking digitally from your desktop, tablet or iPad.

Mobile app

Enjoy on the go banking from an iPhone or Android device.

By phone

Call 1-306-825-3301 or 1-866-825-3301 to speak with us.

Mobile deposit

Deposit your cheque into your account pack – anytime day or night, anywhere you have an Internet connection.

INTERAC e-Transfer®

Send money in just a few quick and easy steps.

Live chat

Contact one of our local representatives through live chat.

Night deposit

Use one of our safe drop off boxes for your night deposits.

ATM

Access more than 1,900 'ding free' ATMs across Canada.
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