Synergy Credit Union - What are the main principles of the credit union system?

The best way to answer this is to share the Saskatchewan credit union system’s Vision, Mission and Values statements. Everything we do as credit unions must be consistent with our core principles. Hope this explains why Saskatchewan people understand that credit unions have a demonstrated commitment to the communities in which they operate.

Credit Union System Vision Statement

Growing communities through innovation, social responsibility and financial strength.

Credit Union System Mission Statement

To enhance the economic and social well-being of our members and communities, we provide financial solutions.
Our people seek to understand needs and act with integrity.
Through innovation and technology, we deliver excellent products and services.

Credit Union System Values Statement

Co-operatives are based on the values of self-help, self-responsibility, democracy, equality, equity and solidarity. We subscribe to the co-operative principles as endorsed by the International Co-operative Alliance, and the international credit union operating principles as endorsed by the World Council of Credit Unions.

Co-operation and Accountability

We work together through a belief that we can accomplish more together than alone. We take into account the effect of our actions on others. In the tradition of our founders, co-operative members believe in the ethical values of honesty, openness, social responsibility, and caring for others.

Communication

We communicate in an open, effective and timely manner.

Community Impact

We actively support the development of our communities locally, provincially and beyond. Our communities are stronger because of the credit union system.

Employee Satisfaction

We respect our employees and their contribution to our success. We encourage employee involvement and participation. We recognize and reward them for their creativity, teamwork and achievement. We support their development by providing training and educational opportunities. We respect their need to balance personal and professional lives.

Financial Strength

Our strong financial performance allows us to invest in members and the community for future growth. We balance the need for financial results with the needs of our members and communities. The trust and confidence of our members is maintained through sound business practice.

Product and Service Excellence

We work with our members and communities to understand their needs, and respond with innovative, high quality products and services. Our employees provide friendly, knowledgeable and helpful service.

Professional Conduct

Members’ financial affairs are conducted with integrity and in a professional manner. Our ethical principles are rooted in concern for the individual. Confidentiality is an integral part of the way we do business.

Up Next: Why is there a hold on cash deposits put through the ATMs?

Generally speaking, there is a hold placed on deposits made through the ATM because the deposit needs to be verified.