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Contact

We love to hear from our members! If you have any questions, comments or concerns regarding our website, products and services or more, please feel free to contact us. We have a variety of options to connect, so choose the option that works best for you.

Contact us form

Simply fill out our easy-to-use online form and one of our representatives will follow up with you within 1-2 business days.
Book an Appointment

Meeting with a Synergy expert, at a time that works for you, is easy with online booking.


Join Synergy Today!

1. Select a branch, below
2. Choose "Personal Account Services"
3. Select "Switch to Synergy"
4. Become our newest member

Local Help, When You Need It

When you connect with us on any channel, you’ll be greeted by a Synergy expert who works right here in your community. Whether you have questions about daily banking or want to speak with someone about investing, borrowing or financial planning, we’re here to help.

Live chat

Connect with a Synergy expert online by a secure live chat during regular business hours.

Monday to Friday 8 a.m. to 8 p.m.
Saturday & Sunday 9 a.m. to 5 p.m.


Give us a call

Our Member Contact Centre is staffed by local experts
who are happy to assist you.

Call: 1-306-825-3301 (local) or
1-866-825-3301 (toll-free)

Monday to Friday 8 a.m. to 8 p.m.
Saturday & Sunday 9 a.m. to 5 p.m.
Stat Holidays* 9 a.m. to 3 p.m.

*with the exception of December 25,
Christmas Day and January 1, New Year's Day

After-hours technical support for digital banking
is also available by calling:
1-800-574-7221

Send us an email

Email us and we’ll respond to you within one business day.

For your security, please don’t include confidential information like account numbers and passwords in your email.


Visit us

We’re always happy to greet you in any of our branches.

We have branches located in Denzil, Kindersley, Lashburn, Lloydminster, Macklin, Maidstone, Marsden, Marshall, Neilburg, Paradise Hill and St. Walburg.

Hours of Business

Member Contact Centre hours:
Monday to Friday              8 a.m. to 8 p.m.
Saturday & Sunday           9 a.m. to 5 p.m.
Stat Holidays*                   9 a.m. to 3 p.m.

Lloydminster Branch hours:
Monday to Thursday         9 a.m. to 4 p.m.
Friday                                9 a.m. to 5 p.m.
Saturday                            9 a.m. to 3 p.m.
Sunday                               Closed

All other Branch hours:
Monday to Thursday         9 a.m. to 4 p.m.
Friday                                9 a.m. to 5 p.m.
Saturday & Sunday            Closed

Admin Centre hours:
Monday to Friday               8:30 a.m. to 5:00 p.m.
Saturday & Sunday            Closed

Hours shown above are regular business hours. Our locations may also be closed on holidays. Please follow us Facebook, Twitter or Instagram.
*With the exception of December 25, Christmas Day and January 1, New Year's Day.

Help Centre

Looking for your route & transit number?
Want step-by-step instructions on how to get started with Digital banking?

Contact us by mail

Our general mailing address:
Synergy Credit Union
101 - 4908 42 Street
Lloydminster, SK S9V 0E5

Want to send mail to a specific branch?
Visit our Branch Listings for all mailing addresses.

Statutory Holidays

Please refer to the table below to see which branches are closed for the following holidays in 2021 (if a branch is open, the open hours will be displayed):






 Holiday
Date Member Contact Centre Lloydminster Branch All Branches
 Family Day
Saturday, February 13 & Monday, February 15 9:00 am to 3:00 pm Closed Closed
 Good Friday
Friday, April 2 & Saturday, April 3
Closed
Closed
Closed
 Victoria Day
Saturday, May 22
9:00 am to 5:00 pm

Closed
Closed

Monday, May 24
9:00 am to 3:00 pm
Closed
Closed
 Canada Day
Thursday, July 1 9:00 am to 3:00 pm Closed Closed
 Civic Long Weekend
Saturday, July 31 & Sunday, August 1 
9:00 am to 5:00 pm

Closed
Closed

Monday, August 2
9:00 am to 3:00 pm
Closed
Closed
 Labour Day
Saturday, September 4 & Sunday, September 5 
9:00 am to 5:00 pm

Closed
Closed

Monday, September 6
9:00 am to 3:00 pm
Closed
Closed
 National Truth &  Reconciliation Day
Thursday, September 30
9:00 am to 3:00 pm
Closed
Closed
 Thanksgiving
Saturday, October 9 & Sunday, October 10
9:00 am to 5:00 pm

Closed
Closed

Monday, October 11
9:00 am to 3:00 pm
Closed
Closed
 Remembrance Day
Thursday, November 11 9:00 am to 3:00 pm Closed Closed
 Christmas Eve
Friday, December 24
8:00 am - 3:00 pm
9:00 am - 2:00 pm
9:00 am to 2:00 pm
 Christmas
Saturday, December 25
Closed
Closed
Closed
 
Sunday, December 26
Closed
Closed
Closed
 
Monday, December 27
8:00 am to 8:00 pm
Closed
Closed
 
Tuesday, December 28
8:00 am to 8:00 pm
9:00 am to 4:00 pm
Closed
 New Year's Eve
Friday, December 31
8:00 am - 6:00 pm
9:00 am to 5:00 pm
9:00 am to 5:00 pm
 New Years Day (2022)
Saturday, January 1
Closed
Closed
Closed

Sunday, January 2
Closed
Closed
Closed

Monday, January 3
8:00 am to 8:00 pm
Closed
Closed

Tuesday, January 4
8:00 am to 8:00 pm
9:00 am to 4:00 pm
9:00 am to 4:00 pm
Have everyday banking questions?
Our blog is a great resource for those that like to self-serve in finding the answers to their questions.
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