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HELP CENTRE
Local Help, When You Need It
Live chat
We are experiencing issues with our Live Chat feature, and it is currently not working. While we are investigating the issue, please call us at 1-866-825-3301 for assistance.
Give us a call
Our Member Contact Centre is staffed by local experts
who are happy to assist you.
Call: 1-306-825-3301 (local) or
1-866-825-3301 (toll-free)
Monday to Friday 8 a.m. to 8 p.m.
Saturday & Sunday 9 a.m. to 5 p.m.
Stat Holidays* 9 a.m. to 3 p.m.
*with the exception of December 25,
Christmas Day and January 1, New Year's Day
After-hours technical support for digital banking
is also available by calling:
1-800-574-7221
Send us an email
Email us and we’ll respond to you within one business day.
For your security, please don’t include confidential information like account numbers and passwords in your email.
For your security, please don’t include confidential information like account numbers and passwords in your email.
Visit us
We’re always happy to greet you in any of our branches.
We have branches located in Denzil, Kindersley, Lashburn, Lloydminster, Macklin, Maidstone, Marsden, Marshall, Neilburg, Paradise Hill and St. Walburg.
We have branches located in Denzil, Kindersley, Lashburn, Lloydminster, Macklin, Maidstone, Marsden, Marshall, Neilburg, Paradise Hill and St. Walburg.
Hours of Business
Member Contact Centre hours:
Monday to Friday 8 a.m. to 8 p.m.
Saturday & Sunday 9 a.m. to 5 p.m.
Monday to Friday 8 a.m. to 8 p.m.
Saturday & Sunday 9 a.m. to 5 p.m.
Stat Holidays* 9 a.m. to 3 p.m.
*With the exception of April 7, July 1, December 25, December 26, and January 1, 2024, as our call centre will be closed.
Lloydminster Branch hours:
Monday to Thursday 9 a.m. to 4 p.m.
Friday 9 a.m. to 5 p.m.
Saturday 9 a.m. to 3 p.m.
Sunday Closed
All other Branch hours:
Monday to Thursday 9 a.m. to 4 p.m.
Friday 9 a.m. to 5 p.m.
Saturday & Sunday Closed
Admin Centre hours:
Monday to Friday 8:30 a.m. to 5:00 p.m.
Saturday & Sunday Closed
Hours shown above are regular business hours. Our locations may also be closed on holidays. Please follow us Facebook, Twitter or Instagram for notice of stat holiday/closures.
Contact us by mail
Our general mailing address:
Synergy Credit Union
101 - 4908 42 Street
Lloydminster, SK S9V 0E5
101 - 4908 42 Street
Lloydminster, SK S9V 0E5
Want to send mail to a specific branch?
Visit our Branch Listings for all mailing addresses.
Visit our Branch Listings for all mailing addresses.
Help Centre
Looking for your route & transit number?
Want step-by-step instructions on how to get started with Digital banking?
*Mutual funds, other securities and securities related financial planning services are offered through Credential Securities, a division of Credential Qtrade Securities Inc. Credential Securities is a registered mark owned by Aviso Wealth Inc. Credential Financial Strategies Inc. offers financial planning, life insurance and investments to members of credit unions and their communities.
2023 Stat Holiday/Closure Schedule
| Holiday |
Date | Member Contact Centre | Lloydminster Branch | All Branches |
| Family Day |
Saturday, February 18 & Sunday, February 19
|
9:00 am to 5:00 pm
|
Closed | Closed |
|
Monday, February 20
|
9:00 am to 3:00 pm |
Closed
|
Closed
|
|
| Easter |
Friday, April 7
|
Closed
|
Closed
|
Closed
|
|
Saturday, April 8 & Sunday, April 9
|
9:00 am to 3:00 pm
|
Closed
|
Closed
|
|
| Victoria Day |
Saturday, May 20 & Sunday, May 21
|
9:00 am to 5:00 pm
|
Closed
|
Closed
|
|
Monday, May 22
|
9:00 am to 3:00 pm
|
Closed
|
Closed
|
|
| Canada Day |
Saturday, July 1
|
Closed
|
Closed
|
Closed
|
|
Sunday, July 2 & Monday, July 3
|
9:00 am to 5:00 pm
|
Closed
|
Closed
|
|
| Civic Long Weekend |
Saturday, August 5 & Sunday, August 6
|
9:00 am to 5:00 pm
|
Closed
|
Closed
|
|
Monday, August 7
|
9:00 am to 3:00 pm
|
Closed
|
Closed
|
|
| Labour Day |
Saturday, September 2 & Sunday, September 3
|
9:00 am to 5:00 pm
|
Closed
|
Closed
|
|
Monday, September 4
|
9:00 am to 3:00 pm
|
Closed
|
Closed
|
|
| National Truth & Reconciliation Day |
Saturday, September 30
|
9:00 am to 3:00 pm
|
Closed
|
Closed
|
| Thanksgiving |
Saturday, October 7 & Sunday, October 8
|
9:00 am to 5:00 pm
|
Closed
|
Closed
|
|
Monday, October 9
|
9:00 am to 3:00 pm
|
Closed
|
Closed
|
|
| Remembrance Day |
Saturday, November 11
|
9:00 am to 3:00 pm
|
Closed
|
Closed
|
|
Sunday, November 12 & Monday, November 13
|
9:00 am to 5:00 pm
|
Closed
|
Closed
|
|
| Christmas |
Saturday, December 23
|
9:00 am to 5:00 pm
|
9:00 am to 3:00 pm
|
Closed
|
|
Sunday, December 24
|
9:00 am to 3:00 pm
|
Closed
|
Closed
|
|
|
Monday, December 25
|
Closed
|
Closed
|
Closed
|
|
|
Tuesday, December 26
|
Closed
|
Closed
|
Closed
|
|
| New Year's |
Saturday, December 30
|
9:00 am to 5:00 pm
|
Closed
|
Closed
|
|
Sunday, December 31
|
9:00 am to 5:00 pm
|
Closed
|
Closed
|
|
|
Monday, January 1, 2024
|
Closed
|
Closed
|
Closed
|
