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Contact Us

We love to hear from our members! If you have any questions, comments or concerns regarding our website, products and services or more, please feel free to contact us. We have a variety of options to connect, so choose the option that works best for you.

Book an appointment

Meeting with a Synergy expert, at a time that works for you, is easy with online booking.

Contact us form

Alternatively, you can fill out our easy-to-use online form and one of our representatives will follow up with you within 1-2 business days.

Local Help, When You Need It

When you connect with us on any channel, you’ll be greeted by a Synergy expert who works right here in your community. Whether you have questions about daily banking or want to speak with someone about investing, borrowing or financial planning, we’re here to help.

Live chat

We are experiencing issues with our Live Chat feature, and it is currently not working. While we are investigating the issue, please call us at 1-866-825-3301 for assistance.

Give us a call

Our Member Contact Centre is staffed by local experts
who are happy to assist you.

Call: 1-306-825-3301 (local) or
1-866-825-3301 (toll-free)

Monday to Friday 8 a.m. to 8 p.m.
Saturday & Sunday 9 a.m. to 5 p.m.
Stat Holidays* 9 a.m. to 3 p.m.

*with the exception of December 25,
Christmas Day and January 1, New Year's Day

After-hours technical support for digital banking
is also available by calling:
1-800-574-7221

Send us an email

Email us and we’ll respond to you within one business day.

For your security, please don’t include confidential information like account numbers and passwords in your email.


Visit us

We’re always happy to greet you in any of our branches.

We have branches located in Denzil, Kindersley, Lashburn, Lloydminster, Macklin, Maidstone, Marsden, Marshall, Neilburg, Paradise Hill and St. Walburg.

Hours of Business

Member Contact Centre hours:
Monday to Friday              8 a.m. to 8 p.m.
Saturday & Sunday           9 a.m. to 5 p.m.
Stat Holidays*                   9 a.m. to 3 p.m.
*With the exception of April 7, July 1, December 25, December 26, and January 1, 2024, as our call centre will be closed.

Lloydminster Branch hours:
Monday to Thursday         9 a.m. to 4 p.m.
Friday                                9 a.m. to 5 p.m.
Saturday                            9 a.m. to 3 p.m.
Sunday                               Closed

All other Branch hours:
Monday to Thursday         9 a.m. to 4 p.m.
Friday                                9 a.m. to 5 p.m.
Saturday & Sunday            Closed

Admin Centre hours:
Monday to Friday               8:30 a.m. to 5:00 p.m.
Saturday & Sunday            Closed

Hours shown above are regular business hours. Our locations may also be closed on holidays. Please follow us Facebook, Twitter or Instagram for notice of stat holiday/closures.

Contact us by mail

Our general mailing address:
Synergy Credit Union
101 - 4908 42 Street
Lloydminster, SK S9V 0E5

Want to send mail to a specific branch?
Visit our Branch Listings for all mailing addresses.

Help Centre

Looking for your route & transit number?
Want step-by-step instructions on how to get started with Digital banking?

Join Synergy today!


1. Select a branch, below
2. Choose "Personal Account Services"
3. Select "Switch to Synergy"
4. Become our newest member
    New Community Branch, Saskatoon - to book an appointment, please call (306) 653-1300
*Mutual funds, other securities and securities related financial planning services are offered through Credential Securities, a division of Credential Qtrade Securities Inc. Credential Securities is a registered mark owned by Aviso Wealth Inc. Credential Financial Strategies Inc. offers financial planning, life insurance and investments to members of credit unions and their communities.
Credential Financial Strategies Securities

2023 Stat Holiday/Closure Schedule


 Holiday
Date Member Contact Centre Lloydminster Branch All Branches
 Family Day
Saturday, February 18 & Sunday, February 19
9:00 am to 5:00 pm
Closed Closed
Monday, February 20
9:00 am to 3:00 pm
Closed
Closed
 Easter
Friday, April 7
Closed
Closed
Closed
Saturday, April 8 & Sunday, April 9
9:00 am to 3:00 pm
Closed
Closed
 Victoria Day
Saturday, May 20 & Sunday, May 21
9:00 am to 5:00 pm
Closed
Closed
Monday, May 22
9:00 am to 3:00 pm
Closed
Closed 
 Canada Day
Saturday, July 1
Closed
Closed
Closed
Sunday, July 2 & Monday, July 3
9:00 am to 5:00 pm
Closed
Closed
 Civic Long Weekend
Saturday, August 5 & Sunday, August 6
9:00 am to 5:00 pm
Closed
Closed
Monday, August 7
9:00 am to 3:00 pm
Closed
Closed
 Labour Day
Saturday, September 2 & Sunday, September 3
9:00 am to 5:00 pm
Closed
Closed
Monday, September 4
9:00 am to 3:00 pm
Closed
Closed
National Truth &  Reconciliation Day
Saturday, September 30
9:00 am to 3:00 pm
Closed
Closed
Thanksgiving
Saturday, October 7 & Sunday, October 8
9:00 am to 5:00 pm
Closed
Closed
Monday, October 9
9:00 am to 3:00 pm
Closed
Closed
Remembrance Day
Saturday, November 11
9:00 am to 3:00 pm
Closed
Closed
Sunday, November 12 & Monday, November 13
9:00 am to 5:00 pm
Closed
Closed
Christmas
Saturday, December 23
9:00 am to 5:00 pm
9:00 am to 3:00 pm
Closed
Sunday, December 24
9:00 am to 3:00 pm
Closed
Closed
Monday, December 25
Closed
Closed
Closed
Tuesday, December 26
Closed
Closed
Closed
New Year's
Saturday, December 30
9:00 am to 5:00 pm
Closed
Closed
Sunday, December 31
9:00 am to 5:00 pm
Closed
Closed
Monday, January 1, 2024
Closed
Closed
Closed
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