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HELP CENTRE
Local Help, When You Need It
Live chat
Connect with a Synergy expert online by a secure live chat during regular business hours.
Monday to Friday 8 a.m. to 8 p.m.
Saturday & Sunday 9 a.m. to 5 p.m.
Give us a call
Our Member Contact Centre is staffed by local experts
who are happy to assist you.
Call: 1-306-825-3301 (local) or
1-866-825-3301 (toll-free)
Monday to Friday 8 a.m. to 8 p.m.
Saturday & Sunday 9 a.m. to 5 p.m.
Stat Holidays* 9 a.m. to 3 p.m.
*with the exception of December 25,
Christmas Day and January 1, New Year's Day
After-hours technical support for digital banking
is also available by calling:
1-800-574-7221
Send us an email
Email us and we’ll respond to you within one business day.
For your security, please don’t include confidential information like account numbers and passwords in your email.
For your security, please don’t include confidential information like account numbers and passwords in your email.
Visit us
We’re always happy to greet you in any of our branches.
We have branches located in Denzil, Kindersley, Lashburn, Lloydminster, Macklin, Maidstone, Marsden, Marshall, Neilburg, Paradise Hill and St. Walburg.
We have branches located in Denzil, Kindersley, Lashburn, Lloydminster, Macklin, Maidstone, Marsden, Marshall, Neilburg, Paradise Hill and St. Walburg.
Hours of Business
Member Contact Centre hours:
Monday to Friday 8 a.m. to 8 p.m.
Saturday & Sunday 9 a.m. to 5 p.m.
Monday to Friday 8 a.m. to 8 p.m.
Saturday & Sunday 9 a.m. to 5 p.m.
Stat Holidays* 9 a.m. to 3 p.m.
Lloydminster Branch hours:
Monday to Thursday 9 a.m. to 4 p.m.
Friday 9 a.m. to 5 p.m.
Saturday 9 a.m. to 3 p.m.
Sunday Closed
All other Branch hours:
Monday to Thursday 9 a.m. to 4 p.m.
Friday 9 a.m. to 5 p.m.
Saturday & Sunday Closed
Admin Centre hours:
Monday to Friday 8:30 a.m. to 5:00 p.m.
Saturday & Sunday Closed
Help Centre
Looking for your route & transit number?
Want step-by-step instructions on how to get started with Digital banking?
Contact us by mail
Our general mailing address:
Synergy Credit Union
101 - 4908 42 Street
Lloydminster, SK S9V 0E5
101 - 4908 42 Street
Lloydminster, SK S9V 0E5
Want to send mail to a specific branch?
Visit our Branch Listings for all mailing addresses.
Visit our Branch Listings for all mailing addresses.
Statutory Holidays
Please refer to the table below to see which branches are closed for the following holidays in 2021 (if a branch is open, the open hours will be displayed):
| Holiday |
Date | Member Contact Centre | Lloydminster Branch | All Branches |
| Family Day |
Saturday, February 13 & Monday, February 15 | 9:00 am to 3:00 pm | Closed | Closed |
| Good Friday |
Friday, April 2 & Saturday, April 3
|
Closed
|
Closed
|
Closed
|
| Victoria Day |
Saturday, May 22
|
9:00 am to 5:00 pm |
Closed
|
Closed
|
|
Monday, May 24
|
9:00 am to 3:00 pm
|
Closed
|
Closed
|
|
| Canada Day |
Thursday, July 1 | 9:00 am to 3:00 pm | Closed | Closed |
| Civic Long Weekend |
Saturday, July 31 & Sunday, August 1
|
9:00 am to 5:00 pm |
Closed
|
Closed
|
|
Monday, August 2
|
9:00 am to 3:00 pm
|
Closed
|
Closed
|
|
| Labour Day |
Saturday, September 4 & Sunday, September 5
|
9:00 am to 5:00 pm |
Closed
|
Closed
|
|
Monday, September 6
|
9:00 am to 3:00 pm
|
Closed
|
Closed
|
|
| National Truth & Reconciliation Day |
Thursday, September 30
|
9:00 am to 3:00 pm
|
Closed
|
Closed
|
| Thanksgiving |
Saturday, October 9 & Sunday, October 10
|
9:00 am to 5:00 pm |
Closed
|
Closed
|
|
Monday, October 11
|
9:00 am to 3:00 pm
|
Closed
|
Closed
|
|
| Remembrance Day |
Thursday, November 11 | 9:00 am to 3:00 pm | Closed | Closed |
| Christmas Eve |
Friday, December 24
|
8:00 am - 3:00 pm
|
9:00 am - 2:00 pm
|
9:00 am to 2:00 pm
|
| Christmas |
Saturday, December 25
|
Closed
|
Closed
|
Closed
|
|
Sunday, December 26
|
Closed
|
Closed
|
Closed
|
|
|
Monday, December 27
|
8:00 am to 8:00 pm
|
Closed
|
Closed
|
|
|
Tuesday, December 28
|
8:00 am to 8:00 pm
|
9:00 am to 4:00 pm
|
Closed
|
|
| New Year's Eve |
Friday, December 31
|
8:00 am - 6:00 pm
|
9:00 am to 5:00 pm
|
9:00 am to 5:00 pm
|
| New Years Day (2022) |
Saturday, January 1
|
Closed
|
Closed
|
Closed
|
|
Sunday, January 2
|
Closed
|
Closed
|
Closed
|
|
|
Monday, January 3
|
8:00 am to 8:00 pm
|
Closed
|
Closed
|
|
|
Tuesday, January 4
|
8:00 am to 8:00 pm
|
9:00 am to 4:00 pm
|
9:00 am to 4:00 pm
|
