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Contact Us

We love to hear from our members! If you have any questions, comments or concerns regarding our website, products and services or more, please feel free to contact us. We have a variety of options to connect, so choose the option that works best for you.

Contact us form

Alternatively, you can fill out our easy-to-use online form and one of our representatives will follow up with you within 1-2 business days.

Book an appointment

Scheduling a meeting with one of our financial experts, tailored to your schedule, is a breeze with our online booking system.

Local Help, When You Need It

When you connect with us on any channel, you’ll be greeted by a Synergy expert who works right here in your community. Whether you have questions about daily banking or want to speak with someone about investing, borrowing or financial planning, we’re here to help.




Live chat

Look for the chat bubble on any page of our website, online banking, or under 'Contact' on the app to start a live chat session with a local Synergy expert. Enjoy the convenience of secure live chat during regular business hours:

Monday to Friday: 8 a.m. to 8 p.m. MT
Saturday & Sunday: 9 a.m. to 5 p.m. MT

Give us a call

Our Member Contact Centre is staffed by local experts
who are happy to assist you.

Call: 1-306-825-3301 (local) or
1-866-825-3301 (toll-free)

Monday to Friday 8 a.m. to 8 p.m. MT
Saturday & Sunday 9 a.m. to 5 p.m. MT
Stat Holidays* 9 a.m. to 3 p.m. MT

*with the exception of December 25,
Christmas Day and January 1, New Year's Day

After-hours technical support for digital banking
is also available by calling:
1-800-574-7221

Send us an email

Email us and we’ll respond to you within one business day.

For your security, please don’t include confidential information like account numbers and passwords in your email.


Visit us

We’re always happy to greet you in any of our branches.

We have branches located in Denzil, Kindersley, Lashburn, Lloydminster, Macklin, Maidstone, Marsden, Marshall, Neilburg, Paradise Hill, Saskatoon, and St. Walburg.

Hours of Business

Member Contact Centre hours:
Monday to Friday             8 a.m. to 8 p.m. MT
Saturday & Sunday           9 a.m. to 5 p.m. MT
Stat Holidays*                   9 a.m. to 3 p.m. MT

*With the exception of April 7, July 1, December 25, December 26, and January 1, 2024, as our call centre will be closed.

Lloydminster Branch hours:
Monday to Thursday        9 a.m. to 4 p.m. MT
Friday                               9 a.m. to 5 p.m. MT
Saturday                           9 a.m. to 3 p.m. MT
Sunday                             Closed

All other Branch hours (includes New Community, Saskatoon):
Monday to Thursday        9 a.m. to 4 p.m.
Friday                               9 a.m. to 5 p.m.
Saturday & Sunday          Closed

Admin Centre hours:
Monday to Friday            8:30 a.m. to 5:00 p.m. MT
Saturday & Sunday         Closed

Hours shown above are regular business hours. Our locations may also be closed on holidays. Please follow us Facebook, Twitter or Instagram for notice of stat holiday/closures.


Contact us by mail

Our general mailing address:
Synergy Credit Union
101 - 4908 42 Street
Lloydminster, SK S9V 0E5

Want to send mail to a specific branch?
Visit our Branch Listings for all mailing addresses.

Have a question, comment, or just want to say 'hello'?

Our CEO, Glenn Stang, is here to for you! Whether it's a query or a quick greeting, Glenn is dedicated to providing you with a swift and personalized response. Simply fill out the form, and let's start the conversation!

Join a financial institution where you're treated like a VIP, regardless of your balance.

Open an account with Synergy CU online in just 10 minutes – it's quick, easy, and hassle-free!

BOOK AN APPOINTMENT

We're excited to assist you in making your appointment as seamless as possible. To begin, please select a location below.

*Mutual funds and other securities are offered through Aviso Wealth, a division of Aviso Financial Inc. Aviso Insurance Inc. offers financial planning, life insurance and investments to members of credit unions and their communities.


View Our 2024 Holiday Hours


Lloydminster Branch Hours All Branches Hours Member Contact Centre (Call Centre) Hours
Saturday, February 17 Closed Closed 9:00 am to 5:00 pm
Sunday, February 18 Closed Closed 9:00 am to 3:00 pm
Monday, February 19 Closed Closed Closed
*The displayed open hours reflect the time zone of each branch location.

Lloydminster Branch Hours All Branches Hours Member Contact Centre (Call Centre) Hours
Friday, March 29 Closed Closed Closed
Saturday, March 30 Closed Closed 9:00 am to 3:00 pm
Sunday, March 31 Closed Closed 9:00 am to 3:00 pm
*The displayed open hours reflect the time zone of each branch location.

Lloydminster Branch Hours All Branches Hours Member Contact Centre (Call Centre) Hours
Saturday, May 18 Closed Closed 9:00 am to 5:00 pm
Sunday, May 19 Closed Closed 9:00 am to 5:00 pm
Monday, May 20 Closed Closed 9:00 am to 3:00 pm
*The displayed open hours reflect the time zone of each branch location.

Lloydminster Branch Hours All Branches Hours Member Contact Centre (Call Centre) Hours
Saturday, June 29 Closed Closed 9:00 am to 5:00 pm
Sunday, June 30 Closed Closed 9:00 am to 5:00 pm
Monday, July 1 Closed Closed Closed
*The displayed open hours reflect the time zone of each branch location.

Lloydminster Branch Hours All Branches Hours Member Contact Centre (Call Centre) Hours
Saturday, August 3 Closed Closed 9:00 am to 5:00 pm
Sunday, August 4 Closed Closed 9:00 am to 5:00 pm
Monday, August 5 Closed Closed 9:00 am to 3:00 pm
*The displayed open hours reflect the time zone of each branch location.

Lloydminster Branch Hours All Branches Hours Member Contact Centre (Call Centre) Hours
Saturday, August 31 Closed Closed 9:00 am to 5:00 pm
Sunday, September 1 Closed Closed 9:00 am to 5:00 pm
Monday, September 2 Closed Closed 9:00 am to 3:00 pm
*The displayed open hours reflect the time zone of each branch location.

Lloydminster Branch Hours All Branches Hours Member Contact Centre (Call Centre) Hours
Saturday, September 28 9:00 am to 3:00 pm Closed 9:00 am to 5:00 pm
Sunday, September 29 Closed Closed 9:00 am to 5:00 pm
Monday, September 30 Closed Closed 9:00 am to 3:00 pm
*The displayed open hours reflect the time zone of each branch location.

Lloydminster Branch Hours All Branches Hours Member Contact Centre (Call Centre) Hours
Saturday, October 12 Closed Closed 9:00 am to 5:00 pm
Sunday, October 13 Closed Closed 9:00 am to 5:00 pm
Monday, October 14 Closed Closed 9:00 am to 3:00 pm
*The displayed open hours reflect the time zone of each branch location.

Lloydminster Branch Hours All Branches Hours Member Contact Centre (Call Centre) Hours
Saturday, November 9 Closed Closed 9:00 am to 5:00 pm
Sunday, November 10 Closed Closed 9:00 am to 5:00 pm
Monday, November 11 Closed Closed 9:00 am to 3:00 pm
*The displayed open hours reflect the time zone of each branch location.

Lloydminster Branch Hours All Branches Hours Member Contact Centre (Call Centre) Hours
Tuesday, December 24 9:00 am to 2:00 pm 9:00 am to 2:00 pm 9:00 am to 3:00 pm
Wednesday, December 25 Closed Closed Closed
Thursday, December 26 Closed Closed Closed
Friday, December 27 9:00 am to 5:00 pm 9:00 am to 5:00 pm 8:00 am to 8:00 pm
*The displayed open hours reflect the time zone of each branch location.

Lloydminster Branch Hours All Branches Hours Member Contact Centre (Call Centre) Hours
Tuesday, December 31 9:00 am to 4:00 pm 9:00 am to 4:00 pm 8:00 am to 5:00 pm
Wednesday, January 1, 2025 Closed Closed Closed
*The displayed open hours reflect the time zone of each branch location.
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