CEO Message

May 4, 2020

Dear members,

Both Alberta and Saskatchewan governments have announced plans to “reopen” their respective provinces so the economy can restart getting people back to work. Lloydminster and some parts of northern Saskatchewan have been exempted from the reopening plan due to recent local outbreaks.  Synergy continues to develop its plan to reopen its doors to the public when it is safe and appropriate to do so. The health and safety of Team Synergy and our members will remain the core of our decision making, while balancing high-quality service expectations of our members. Non-essential branch traffic will continue to be discouraged.

I want to reiterate health official messages that the fight against COVID-19 is far from over. Their plans for staging back-to-normal levels of economic movement is to help us protect each other. We all must do our part to work collaboratively to manage risk, use common sense and remain vigilant to contain the spread of COVID-19. Please continue to wash your hands frequently, stay home if you are sick, maintain physical distance from others, stay socially connected, and look out for your family, friends and community.

Serving our members virtually will continue to be Synergy’s top priority. We continue to urge members to make appointments as applicable. Doing so will ensure queuing priority as well as assist in managing group size within Saskatchewan Health Authority guidelines. Additionally, I encourage members who are not feeling well to stay home and call in to speak with one of our experts who will help with your financial need.

To stay up to date on what is available from the government, I encourage you to visit COVID-19: Guide and Government Aid Programs. Many of the programs’ details change regularly.

Drop me a note if you have questions or concerns.

Stay safe. Take care.

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