ceo message

March 5, 2021

Dear members,

These are different times and challenging in many ways.  Yet we ought to be grateful for the many blessings we have.  I want to thank you, our members, for your continued vigilance during this pandemic, for your support during our recent outbreak in St Walburg, and for your ongoing patronage.

I would also like to thank our provincial health officials for their oversight and guidance to keep everyone safe, as well as the efforts they are putting into a vaccine rollout plan.  That is one BIG job.

Like many businesses, Synergy continues to navigate through change; always looking at its business model and services to ensure relevance in the marketplace.  Our aim is to be fully competitive in core financial services and advice.

One area Synergy hopes to improve upon soon is its online banking services.  My vision for online banking is to enable members to complete transactions anytime, anywhere.  On March 16th, Synergy will launch its new Digital Branch.  Initially, the new Digital Branch will offer services of similar capability to what is being delivered today.  However, our new Digital Branch enables Synergy to enhance existing services or offer more services faster (and there are several very convenient services upcoming later this year).  I am excited by this opportunity and believe you will be very pleased, too.

You will receive several communications over the next few weeks outlining actions you should take to better prepare yourself for Synergy’s transition to its new Digital Branch.  Please do your best to follow these instructions.  The more prepared you are for the transition, the better your experience will be.  Please feel free to call our local representatives in our Member Contact Center if you need assistance.  I know they would appreciate the opportunity to assist you.

The pandemic has impacted many things we do today, but there one thing that remains constant - people want to deal with people when it involves their money.  Our staff are here and ready to serve you; to provide you with advice on any money topic.  Thank you for your continued patronage.

In closing, thank you for your commitment to putting the health and wellbeing of Team Synergy and fellow members at the forefront.  I appreciate all your efforts.

Stay safe. Stay well.

Glenn Stang

See past CEO Messages:

February 3, 2021, January 29, 2021, January 28, 2021, January 13, 2021, December 3, 2020, November 18, 2020, November 14, 2020, November 6, 2020, October 29, 2020, October 23, 2020, October 14, 2020, September 29, 2020, August, 31, 2020, August 7, 2020, July 31, 2020, July 16, 2020, June 25, 2020 June 16, 2020 June 10, 2020, June 3, 2020, May 28, 2020, May 22, 2020, May 14, 2020, May 4, 2020, April 28, 2020, April 23, 2020, April 21, 2020, April 14, 2020, April 8, 2020, March 31, 2020, March 27, 2020, March 25, 2020 - Part 2, March 25, 2020 - Part 1, March 20, 2020, March 19, 2020, March 17, 2020, March 13, 2020

You may be interested in:

COVID-19: Frequently Asked Questions
Member Relief Program
CRA Direct Deposit
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