INTERAC e-Transfer

You ask, we listen. Synergy has made improvements to INTERAC e-Transfer limits and recipient lists. If you have Small Business Online Banking, you may be pleased to know that your personal INTERAC e-Transfer profile and small business INTERAC e-Transfer profile are now separate.

What does this mean?

  • INTERAC e-transfer recipients for personal online banking will not show up on your business online banking, and vice-versa.
  • Personal and business account sending and receiving limits will no longer be lumped together, they will be considered as separate.
    • For example, the business signer can send up to $7,000/week from the business account as well as $7,000/week from their personal account. Prior to this change, a cap of $7,000 is all that could have been sent/week from business and personal combined.
  • Action required: Each business signer will need to log into Small Business Online Banking and create an INTERAC e-transfer profile and add business recipients.
  • No action is needed for your personal online banking.

INTERAC e-Transfers sent through Small Business Online Banking prior to March 6, 2018 can be found in your personal online banking e-Transfer history.

If you have questions or need assistance, please give us a call a 1-866-825-3301. We're here to help.

Transferring money can now be done quickly and securely with INTERAC e-Transfer. All you need is your recipient's email address or mobile phone number to send money in just a few quick and easy steps.

Convenient and Simple to Use: Expand/Collapse

"You can easily and quickly send money to another account in Canada."

- All you need is your recipient's email address or mobile phone number.
- You can also transfer money to other Canadian Financial Institution accounts – in just 30 minutes!
- Make or receive an INTERAC e-Transfer from anywhere at any time using your computer or Smartphone. You will need to access INTERAC e-Transfer service through your MemberDirect® Online Banking, MemberDirect Small Business Online Banking, or on the go through Mobile Web Banking and the Banking App.

Save Time and Money: Expand/Collapse

"You can quickly send money for a low fee."

- No need to wait for the transfer to be approved – your recipient can access funds quickly.
- No more stops at the ATM or waiting for cheques to be cashed!
- Only $1.50 to send an INTERAC e-Transfer transaction.* Free to receive.
- Lower cost than bank drafts, money orders and wire transfers.

Secure: Expand/Collapse

"You can rest assured knowing your money is secure."

- Your personal information is secure – email or text is used for communication purposes, but your funds are contained in our secure banking network.
- No account numbers or other Financial Institution information is required.
- You choose the security question and answer (that the recipient needs to know), which protects your funds from being received by the wrong person.

Additional Information:

-How to send, receive, and cancel an INTERAC e-Transfer

-Have questions on INTERAC e-Transfer? Visit our frequently asked questions page.


(Limits are shared between all signers on the business)

Sending Limits:

Receiving Limits:

Per Transaction:



Per Week:



Per Month:



If you need further assistance, please see the demo below or give us a call at 1-866-825-3301. We would be pleased to assist you.

Who would benefit from using INTERAC e-Transfer Service?

- Those who would like to split the bill in a restaurant.
- Those paying a roommate for your portion of rent or bills.
- Those wishing to send some birthday cash to a family member.
- Those paying for everyday purchases such as housekeeping, babysitting or home repairs.
- Those accepting payment for business transactions/ sales.

† Trade-mark of Interac Inc. Used under license.
® MEMBERDIRECT & Design are registered trade-marks owned by Credit Union Central of Canada, used under license.


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