Reduce paper--save trees. Reduce costs--no postage. Reduce pollution—fewer, fuel-burning delivery trucks on our highways. E-Statements are the environmentally friendly choice, and simply just make sense.

E-Statements lets you access an archive of statements, from 2009 to present, for the account you have logged into. The statements are listed by release date. Personal statements generally have a release date of the 23^rd of each month and business statements are released at month-end. What you will see is an exact electronic version of your paper statement.

Getting started is easy... 

1. Go to MemberDirect online banking (upper right-hand corner at www.synergycu.ca).
2. Log in to your account (If you are not on MemberDirect, contact us and we can get you signed up.)
3. Click on the E-Statement tab on the left side of the screen
4. Click the ‘Click here to download your statement' link that is located following the introductory text
5. Select the statement you wish from the list of available statement dates

Try this service yourself and, if you choose, you can opt out of receiving paper statements by contacting your branch or calling the Member Contact Centre at 1.866.825.3301.

What about security?

MemberDirect online banking has enhanced online security features turned on.

For those using public or shared computers, here are some tips to provide an added level of security to protect your personal information:

• If you choose to Open and view your E-Statement, please ensure to clear the temporary internet files on your internet browser (available under the ‘Tools' menu, then Internet Options on Internet Explorer) and log off MemberDirect online banking before leaving the computer. If you need assistance with this, please contact your nearest branch for assistance.
• If you choose to temporarily Save your E-Statement, be sure to delete the saved PDF files, clear the Recycling Bin, and log off MemberDirect online banking before leaving the computer.
• Remember not to write your Personal Access Number (PAN) and password down or save this information within a document on your computer to protect your personal information.